- Demonstrates positive and effective interpersonal skills, communication, and customer service.
Welcomes and interacts with patients, families, and visitors professionally and in a culturally sensitive manner, providing prompt information and assistance.
Coordinates with patients, staff, and providers, facilitates check-in procedures, and optimizes patient flow.
Acts proactively to address customer concerns and ensures high-quality patient care.
Participates in meetings, training, and development activities, maintaining a focus on improving clinic processes.
Adheres to clinic protocols and communicates effectively within the team. - High School Diploma or equivalent preferred; College degree in a related field desirable.
Required Certifications and Licenses: CCMA, CMA-AAM, CMA-C, EMT, EMT-A, EMT-B, EMT-I, EMT-P, LIC PAR, NCMA, NRCMA, RMA-AAH, RMA-AAMP, RMA-AMT, RMA-ARMA.
Minimum 2 years' Experience in a clinical/direct patient care setting.
Preferred: 2 years' Experience in a healthcare setting, customer service focus, and outpatient clinic operations experience. -
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Clinical Ambulatory Services Rep II - Houston, United States - Texas Children's Hospital
Description
Job DescriptionWe're on the lookout for a Clinical Ambulatory Services Rep II to join the team at a top-rated children's hospital in Texas, known for its excellence nationwide. As part of this role, you'll handle a mix of clinical and non-clinical tasks, offering patient care and top-notch customer service in the vibrant setting of Texas Children's healthcare. Your main goal will be to ensure smooth patient care by coordinating flow and provider schedules effectively.
Excited about the opportunity?
Job Duties & Responsibilities
Founded in 1954, Texas Children's has been a pioneer in pediatric care, education, and research worldwide. The dedication of our team is evident in the smiles of our patients and the multitude of awards, including the recognition as the premier children's hospital in Texas. Our network spans a primary hospital in the Texas Medical Center and various specialized facilities. We've set milestones in pediatric healthcare, including creating the first HMO for children and establishing the largest pediatric primary care network. Texas Children's is affiliated with Baylor College of Medicine, a renowned institution in pediatric care.
If you're interested in becoming part of our dynamic team, explore our career opportunities on our website. Learn more about our inclusive culture and join us in making a difference in healthcare.
Texas Children's is committed to diversity and equal opportunities for all prospective employees. We evaluate candidates based on their skills and capabilities without discrimination based on various factors.
About Us
Since its inception in 1954, Texas Children's has been at the forefront of pediatric care, research, and education. Our dedication to improving healthcare for children and women globally is reflected in the achievements and recognitions we have received over the years. Join us in our mission to provide exceptional care and contribute to groundbreaking research in pediatric medicine.
