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Front Desk Supervisor
4 weeks ago
Gold's Gym International, Inc. Charlotte, United States* Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. · * Provides security and control to the front door and retail area of the facility. · * Personally check ...
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Front Desk Supervisor
2 weeks ago
StepStone Hospitality Inc. Charlotte, United StatesJob Description · Job DescriptionDescription:We are looking for an energetic and experienced Front Desk Supervisor that can be a leader to our team. Seeking a candidate with previous hotel experience and is used to working in a fast-paced environment. · Maintain standards of qual ...
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Front Desk Supervisor
2 weeks ago
Primo Investments LLC Charlotte, United StatesJob Description · Job DescriptionPosition Summary: · This position is responsible for managing the operation of the hotel's front desk and the administration of the front office in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and secu ...
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Front Desk Supervisor
2 weeks ago
Ballantyne Golf Resort Charlotte, United StatesFront Desk Supervisor at The Ballantyne, A Luxury Collection Hotel · Who we are: The Ballantyne, A Luxury Collection Hotel is where our guests experience southern hospitality and luxurious resort amenities such as our Destination Day Spa for Wellness and Relaxation. Plus, our Gal ...
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Front Desk Supervisor
3 weeks ago
Gold's Gym International, Inc. Charlotte, United StatesEnthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. Provides security and control to the front door and retail area of the facili Operations Supervisor, Front ...
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Front Desk Supervisor
2 weeks ago
Midas Hospitality Charlotte, United StatesJob Description · Job Description · Front Desk Supervisor- Aloft: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for ...
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Front Desk Supervisor
3 weeks ago
Gold's Gym - North Charlotte Charlotte, United StatesEnthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. · Provides security and control to the front door and retail area of the facility. · Personally checks each ...
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Front Desk Supervisor
2 weeks ago
Northwood Hospitality Charlotte, United StatesFront Desk Supervisor at The Ballantyne, A Luxury Collection Hotel · Who we are: · The Ballantyne, A Luxury Collection Hotel is where our guests experience southern hospitality and luxurious resort amenities such as our Destination Day Spa for Wellness and Relaxation. Plus, our ...
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Front Desk Supervisor
3 weeks ago
Gold's Gym Charlotte, United StatesEnthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. · Provides security and control to the front door and retail area of the facility. · Personally checks ea ...
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Front Desk Supervisor
2 weeks ago
StepStone Hospitality Inc. Charlotte, United StatesJob Description · Job DescriptionDescription:We are looking for an energetic and experienced Front Desk Supervisor that can be a leader to our team. Seeking a candidate with previous hotel experience and is used to working in a fast-paced environment. · Maintain standards of qual ...
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Front Desk Supervisor
3 weeks ago
Midas Hospitality Charlotte, United StatesJob Description · Job DescriptionFront Desk Supervisor- Aloft: Charlotte, NC · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women ...
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Front Desk Supervisor
3 weeks ago
StepStone Hospitality Charlotte, United StatesJob Type · Full-time · Description · We are looking for an energetic and experienced Front Desk Supervisor that can be a leader to our team. Seeking a candidate with previous hotel experience and is used to working in a fast-paced environment. · Maintain standards of quality g ...
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Front Desk Supervisor
3 weeks ago
Gold's Gym - North Charlotte Charlotte, United StatesJob Description · Job DescriptionEnthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. · Provides security and control to the front door and retail area of the f ...
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Front Desk Supervisor
3 weeks ago
Staybridge Suites Charlotte Ballantyne Charlotte, United States Full timeJob Description · Position Overview: As a Front Desk Supervisor at Staybridge Suites, you will play a crucial role in ensuring the smooth operation of the front desk and delivering a memorable guest experience. You will be responsible for supervising front desk staff, managing gu ...
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Front Desk Supervisor
2 weeks ago
Midas Hospitality Charlotte, United States**Front Desk Supervisor · - Aloft: Charlotte, NC** · **Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.** · **Start Your Journ ...
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Front Desk Supervisor
3 weeks ago
Sage Hospitality Resources, LLP Charlotte, United StatesWhy us? · UNC Charlotte Marriott is excited to be adding to our welcome team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey. · #workwhereYOUBELONG. · We are a warm and welcoming here at the UNC ...
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Front Desk Supervisor
3 days ago
White Lodging Charlotte, United StatesSummary: · Responsible for assisting in the supervision and control of the Front Desk and completion of administrative tasks. · Responsibilities · •Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the ...
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Front Desk Supervisor
4 weeks ago
Sage Hospitality Charlotte, United StatesWhy us? · UNC Charlotte Marriott is excited to be adding to our welcome team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey. · #workwhereYOUBELONG. · We are a warm and welcoming here at the ...
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Front Desk Supervisor
3 weeks ago
Sage Hospitality Charlotte, United StatesWhy us?: · UNC Charlotte Marriott is excited to be adding to our welcome team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey. · #workwhereYOUBELONG. · We are a warm and welcoming here at the ...
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Front Desk Supervisor
4 weeks ago
Primo-Investments LLC Charlotte, United StatesJob Description · Job Description · Position Summary: · This position is responsible for managing the operation of the hotel's front desk and the administration of the front office in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety an ...
Hotel Front Desk Supervisor - Charlotte, United States - SREE Hotels LLC
Description
We offer Daily pay Access up to 50% of your earned wages after every shift.The
SpringHill Suites by Marriott , located near the
Charlotte City Center , is currently hiring for a full-time, experienced
Front Desk Supervisor . The person hired for this position will need flexibility to work
7am-3pm or 3pm-11pm . Weekday and weekend availability is required. Complimentary parking is provided.
$250 Sign-On Bonus*PRIMARY PURPOSE : The Front Desk Supervisor is responsible for assisting the AGM and GM by helping to oversee the daily operations of the front desk, ensuring efficient and smooth processes. To perform assigned tasks such as training, mentoring, and motivating Front Desk Associates to deliver outstanding service
RESPONSIBILITIES
Works side by side with front desk associates to ensure efficient guest registration, checkout, telephone service; and ensuring the overall guest experience meets the Brand Standards and SREE Hotel guidelines.
Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectationsWorks with the hotel AGM and GM to achieve and exceed guest satisfaction scores. Address any training or performance deficiencies in this area immediately.
Ensure required reports are created and published in a timely manner; and of a quality that can be shared with senior management and corporate officers.
Supervise the training of all Front Desk employees and motivate them to perform their jobs effectively.Control cash transactions at the front desk and maintain responsibility for personal bank
Ensures safety by following guest check in and security procedures and report suspicious activity to AGM and GM
Resolve customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Assist the GM and AGM in interviewing and selecting potential new hires in accordance with the company's Equal Opportunity policies
REQUIREMENTS
High school diploma (Post-secondary degree or certification in Hospitality Management preferred)
1-3 years hotel experience working as a Front Office associate
Previous supervisory experience preferred
Experience using hotel reservation system such as FOSSE or OnQ is a plus
Organization skills and attention to detail
Friendly and customer service oriented
Good interpersonal and problem solving skills
Ability to work weekends is required
1st, 2nd, 3rd shift flexibility is preferred
JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors.
To perform the job successfully the candidate must be able to use a computer and other standard office equipment, talk to customers on the phone, and maintain a calm demeanor when dealing with customer issues.
Employees must also be able to walk and stand for long periods of time.Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position.
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
On Bonus:
$100 will be paid after working 30 days and the remaining $150 will be paid after working 90 day.
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