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IT Business Process Engineer - Tucson, United States - City of Tucson Arizona
Description
POSITION DUTIES AND QUALIFICATIONS
SUMMARY OF DUTIES:
The Business Process Engineer position at the City of Tucson's Information Technology (IT) Department supports the organization in its mission to incorporate Lean thinking and process design into Business and IT Department operations.
Work is performed under the supervision of the Information Technology Administrator. This position does not supervise.
DUTIES AND RESPONSIBILITIES:
Position Specific Summary
The Business Process Engineer serves to support the organization in its mission to incorporate Lean thinking and process design into Business and or ITD operations.
as a business process engineer accountable for designing, enacting, and driving change management and adoption of operational improvements.
Duties and Responsibilities
Process Improvement Planning (40%) - Essential
Defines and analyzes the current state of the process, the goals and intended outcomes of the process, and stakeholders and steps involved.
Change Measurement and Improvement (25%) - Essential
Collects data to track performance of the process before and after changes are implemented to clearly measure and document the impact of the change.
Reviews and studies the implementation of new processes, trains impacted parties, and ensures accountable handoff for identifying new improvement opportunities and making ongoing changes to the processes.
Process Improvement Implementation (20%) - EssentialWorks with leaders and business units to develop new or updated procedures. Gains buy-in on recommended changes to processes.
Implements changes to business processes to achieve desired results, coinciding with the agreed upon plan with business units and stakeholders.
Stays updated on IT trends, emerging technologies, and process improvement methodologies relevant to the supported department. Familiarizes and learns new programs or functions adopted by the City to adapt to changing landscapes rapidly.Training (10%) - Essential
Organizes workshops and meetings to collect input, train the methodology, build consensus, and drive process change to foster a culture of continuous improvement.
Other Duties as Assigned (5%) - Non-Essential
Performs all other duties and tasks as assigned.
Completes special assignments including, but not limited to organizing events, executing department wide communication, consulting one on one with departments/divisions as needed, etc.
MINIMUM REQUIRED QUALIFICATIONS:
Education:
Bachelor's degree
Work Experience:
Three (3) years of directly related
Any combination of relevant education and experience may be substituted on a year-for-year basis.
POSITION REQUIRED QUALIFICATIONS:
Education:
Bachelor's degree
Work Experience:
Three (3) years of directly related
Skills:
Certifications:
Languages:
PREFERRED QUALIFICATIONS:
Master of Business Administration (MBA), Master of Public Administration (MPA), Master of Information Systems (MIS) or related field of study with significant experience in IT projects and relationship building.
Information Technology Infrastructure Library (ITIL) Foundations certification.
Experience working in the assigned area for business relationship assignment(s).
Experience working in a government or public sector environment is highly desirable.
Experience working with strategists and/or architects in developing strategic plans, roadmaps & success measures.
ADDITIONAL POSITION INFORMATION:
Position Title:
Information Technology Business Process Engineer
Department Name:
Information Technology
Department Link:
No Website
FTE%:
100
FLSA:
Exempt
Position Type:
Regular
COMPENSATION & BENEFITS
Minimum Hiring Salary:
$32.15
Dependent upon experience, qualifications, and successful completion of any applicable job training**Full Hourly Range: $ USD
**In accordance with pay transparency, the salary reflected in this posting is the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.
Salary placement is typically between the minimum and mid-point of the salary range.
The City of Tucson offers a generous benefits package for benefit-eligible positions.
The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind.
Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.
With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years.
We offer six weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.
You can learn more about our benefits atPOSTING INFORMATION
Posting Close Date:
Applicants must submit their completed application by at 11:59 p.m. MST
APPLICATION INSTRUCTIONS
Please see the special application instructions below and follow the directions for applying to this position.
Special Instructions:
Background Check:
This position has been designated to require a criminal background check.
CITY OF TUCSON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.
If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S.
Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRDThe City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or
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