Housing Ambassador Coordinator - New York, United States - NYC Careers

NYC Careers
NYC Careers
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New York, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Housing Ambassador Coordinator:


  • Apply

Housing Ambassador Coordinator:


  • Agency: HOUSING PRESERVATION & DVLPMNT


  • Posted on: 04/19/2024

  • Job type: Fulltime
Location

NYC-ALL BOROS

  • Title Classification: No exam required
Department

AMBASSADORS & NAVIGATORS

  • Salary range: $67, $67, About the Agency:
  • The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
  • We maintain building and resident safety and health
  • We create opportunities for New Yorkers through housing affordability
  • We engage New Yorkers to build and sustain neighborhood strength and diversity.
HPD is entrusted with fulfilling these objectives through the goals and strategies of "

Housing Our Neighbors:
A Blueprint for Housing and Homelessness," Mayor Adams' comprehensive housing framework.

To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city's history.

This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City's complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.


  • Your Team:
  • The Office of Housing Access and Stability ("HAS") consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
  • The Division of Housing Opportunity & Program Services ensures that HPD's affordable housing is made available through fair, transparent, and accessible programming. Developers creating affordable housing are required to offer many types of units through an open lottery process on NYC Housing Connect and fill other units through a placement process for households in the City's shelter system. Housing Opportunity & Program Services (HOPS) administers the housing lottery and homeless placements programs and crafts policy and procedures to ensure that these programs offer equal opportunity to all applicants and affirmatively further fair housing.
  • Your Impact:
  • Your Role:
  • The Housing Ambassador Program also often partners with other government agencies on special initiatives, including:
  • Implementation of the federal Emergency Housing Voucher program in NYC


As a Program Coordinator, you will provide support and oversight to Housing Ambassador organizations they manage their contracts with the City and assist affordable housing seekers.

Program Coordinators will work both independently and with their co-Coordinators to manage its ongoing activities and maintain information for logístical, tracking, and program development purposes.

Your ability to manage a diverse workload and effectively communicate with a variety of stakeholders will form a solid foundation for this work.


  • Your Responsibilities:
  • Provide technical assistance and monitoring of funded Housing Ambassadors, including those newly working with Emergency Housing Voucher recipients

Tasks may include:

  • Supporting Ambassadors and EHV Housing Navigators' work with housingseeker clients to ensure positive outcomes
  • Confirming that Ambassador staff have access to all relevant information, systems, and tools
  • Communicating and enforcing performance expectations, contracting requirements, and invoicing processes
  • Ensuring compliance with contracted scope of work
  • Ensuring accurate, ontime reporting of milestones and metrics
  • Participating in case reviews and audit activities as required
  • Answering technical and programmatic questions
  • Assist with internal and external trainings/presentations about the Housing Ambassador Program, affordable housing lottery, NYC Housing Connect, EHV, and other relevant programs
  • Coordinate referrals of EHV holders to appropriate Housing Ambassador organizations


  • Work with intra

  • Facilitate the funding and selection processes of the "Ready to Rent" program and other funding sources as applicable
  • Update information in educational materials, on HPD and City websites, Housing Connect, via 311, etc.
  • Respond to requests from the public,
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