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    Customer Service Representative - Benton Harbor, United States - The Wood Companies

    The Wood Companies
    The Wood Companies Benton Harbor, United States

    2 weeks ago

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    Description

    Come Join Our Team as a 1st Shift Customer Service Representative!

    Job Summary: We are looking for a proactive individual to help streamline the order process between sales, customers, planning, and manufacturing departments. Check out the details below:
    • Ensure accurate and timely processing of all sales orders
    • Coordinate installations and handle invoicing
    • Address customer complaints promptly and effectively
    • Maintain communication throughout the workflow to meet deadlines and exceed customer expectations
    • Collaborate with key stakeholders to ensure job quality and timely delivery
    • Monitor expedited orders and manage shipping processes
    • Handle credit memos, return authorizations, and product replacements
    Job Requirements:
    • Excellent written and verbal communication skills
    • High School diploma required
    • 6-12 months of customer service experience in a manufacturing environment preferred
    • Detail-oriented and organized
    • Proficiency in Microsoft Office and strong math skills
    Wage: Starting at $18 per hour based on experience. Join us for an interview to learn more about this exciting opportunity! To apply, contact Carrie for additional details.


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