- Accurately balances assigned bank.
- Cashes chips and gaming tokens into money for guests, in a courteous, timely manner.
- Cashes personal checks and travelers checks for currency.
- Redeems foreign currency, computing accurate exchange rates for the various currency received.
- Processes marker buy-back transactions, providing quality service to each guest.
- Assists other Cage Service Reps within Guest Service area, as needed.
- Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
- Enrolls new guests in the Player's Club.
- Maintains a working knowledge of the player's club in order to effectively explain same to guests.
- Resolves minor guest conflicts, which relate to Player's Club.
- Ensures a maximum level of guest service and satisfaction is achieved and maintained.
- Maintains a working knowledge of casino facilities, as well as current and upcoming special events, in order to advise guests and fellow employees, whenever possible.
- Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings.
- Assist with disbursement of promotional giveaways.
- Issues complimentaries for guests based on approved guidelines.
- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
-
Lead Cage Service Representative
3 weeks ago
Four Winds Casinos Dowagiac, United States Full timeSUMMARY: · Responsible for furnishing Cage Service Rep in the Guest Service area of the Finance Department and Gaming Department employees with currency. The Lead Cage Service Rep will assist in the guest's financial needs, Play's Club membership, and promotional giveaways. · E ...
-
Lead Cage Service Representative
2 weeks ago
Four Winds Casino Dowagiac, United StatesSUMMARY: · Responsible for furnishing Cage Service Rep in the Guest Service area of the Finance Department and Gaming Department employees with currency.The Lead Cage Service Rep will assist in the guest's financial needs, Play's Club membership, and promotional giveaways. · E ...
-
Customer Service Representative
3 weeks ago
Apex Innovations Galien, United StatesFollowing this maxim, we manufacture bakery technology for the global market at two locations in Germany. Whether it's rolls, croissants, hearty bread or delicate toast - whatever you enjoyed for breakfast today, it likely came into contact with one of our products. · Our core co ...
-
Sales representative field service
3 weeks ago
ZephyrTech Coloma, United StatesWHAT WE EXPECT · Systematic consulting and support of existing customers, while consistently expanding market share · Development and implementation of strategies for the further development of our own sales territory · Support in optimizing process flows for our customers, e. ...
-
Customer Service Representative
3 weeks ago
AtWork Group Portage, United StatesWe are seeking a professional customer service representative to join a small office · As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, yo ...
-
Patient Service Representative
4 days ago
Beacon Health System South Bend, United StatesSummary · Reports to the Manager or Director. Is responsible for the coordination of services for patients at the assigned clinic or site, which includes: admitting and discharging patients, contacting third-party payers for authorization/documentation/pre-certification, copying ...
-
customer service representative
3 days ago
Family Dollar Benton Harbor, United StatesFamily Dollar - 333 RIVERVIEW DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Customer Service Representative
2 weeks ago
Alick's Home Medical Equipment Elkhart, United States**Customer Service Representative - Elkhart** · Customer Service Representative - Elkhart **Career Details** · Full-Time Elkhart, IN Posted on 6/25/2021 · **Description of Responsibilities** · Responsible for inside sales and is a resource person, greeter and representative o ...
-
Customer Service Representative
1 week ago
Kelly Services, Inc. Portage, United StatesJoin our team as a Customer Service Representative and provide exceptional customer service in sales, promotions, installations, and communications. You will play a key role in maintaining good customer relations, resolving claims and complaints, and Customer Service, Customer Se ...
-
Guest Service Representative
2 weeks ago
Schulte Companies South Bend, United StatesSchulte Companies Indiana State Route 933 [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with l ...
-
customer service representative
2 weeks ago
Family Dollar Elkhart, United StatesFamily Dollar - 117 WEST HIVELY AVENUE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complet ...
-
Customer Service Representative
1 week ago
Alick's Home Medical Equipment South Bend, United States**Customer Service Representative - South Bend** · Customer Service Representative - South Bend **Career Details** · Full Time South Bend, Indiana Posted on 2/12/2021 · **Description of Responsibilities** · Responsible for inside sales and is a resource person, greeter and re ...
-
Customer Service Representative
2 days ago
Tramec Mishawaka, United StatesPenz Products is currently seeking a Customer Service Representative. · Penz Products is a part of the Tramec Holdings family, which has facilities located throughout the United States. Along with competitive pay and a bonus program, we offer medical & RX, dental, vision, life i ...
-
Customer Service Representative
4 days ago
Tramec Sloan LLC Mishawaka, United StatesThe Customer Service Representative is responsible for acting as a liaison between the customer and the company. The Customer Service Representative is also responsible for processing all purchase orders, responding to customer concerns, account ques Customer Service Representati ...
-
Customer Service Representative
2 days ago
J&B Family of Companies Mishawaka, United StatesJob Description · Job DescriptionDo you want to make a difference? Do you enjoy helping others? Then you belong on our TEAM · *NO COLD CALLS **NO SALES **NO COLLECTIONS - We are looking for kind compassionate people who enjoy helping others. · Our Customer Service Representativ ...
-
Customer Service Representative
1 week ago
Dayton Freight Elkhart, United States Part timeOverview: · Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. · Shift Availa ...
-
Customer Service Representative
2 weeks ago
The Wood Companies Benton Harbor, United StatesTo assist and facilitate the flow of orders between sales, customers, planning and manufacturing. Job Responsibilities: Ensure all sales orders are processed accurately and in a timely manner based on client requirements. Coordinate and follow up wit Customer Service Representati ...
-
customer service representative
2 weeks ago
Family Dollar South Bend, United StatesFamily Dollar INDIANA STATE RTE 933 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete c ...
-
Customer Service Representative
2 days ago
Tramec Mishawaka, United StatesPenz Products is currently seeking a Customer Service Representative.Penz Products is a part of the Tramec Holdings family, which has facilities located throughout the United States. Along with competitive pay and a bonus program, we offer medical & RX, dental, vision, life insur ...
-
Customer Service Representative
6 days ago
Carpenter Elkhart, United StatesCustomer Service Representative · Job Description · Customer Service Representative · Carpenter Co. has a great opportunity available for Customer Service Representative at our Elkhart manufacturing branch. Reporting to the Customer Service Manager and working in tandem with f ...
Cage Service Representative - Dowagiac, United States - Four Winds Casino
Description
SUMMARY:Responsible for balancing various bank drawers within the Guest Service area of the Finance Department, maintaining accuracy throughout all phases of the balancing process; promoting the success of the player's club by assisting guests through the membership process, and explaining the benefits of membership.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Promotes the following within the department and among all employees:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) preferred.Some college courses in banking, finance or related area preferred. Cash handling experience preferred.
SPECIAL QUALIFICATIONS:
Possess excellent communication and organizational skills. Extremely numbers-oriented and computer-literate.
This position requires a Level 2 Gaming License.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.Ability to respond to common inquiries from other employees or guests.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply common sense reasoning to variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.The employee is also required to handle bagged coins approximately weighing 20 pounds.
The employee is regularly required to stand, for long periods of time.Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.A casino environment is typically smoky.
