Customer Service Representative - South Bend, United States - Alick's Home Medical Equipment

Alick's Home Medical Equipment South Bend, United States

4 weeks ago

Description

**Customer Service Representative - South Bend**

Customer Service Representative - South Bend **Career Details**

Full Time South Bend, Indiana Posted on 2/12/2021

**Description of Responsibilities**

Responsible for inside sales and is a resource person, greeter and representative of Alick's Home Medical to each and every individual entering or calling the store.

Maintains a broad knowledge base of general home medical items, products and/or services available and can effectively provide information and demonstrate the same to the customer.

Is proficient in order entry and computer use as well as in the understanding of payer resources and reimbursement methods.

Routinely utilizes the telephone and paging system in a pleasant and professional manner.

Works with the router, service technicians, and other staff to ensure efficient and timely service to customers.

Is a customer advocate and remains aware of any service abilities and limitations.

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