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    Security Operations Center Analyst - Frisco, United States - HCLTech

    HCLTech
    HCLTech Frisco, United States

    4 days ago

    Default job background
    Technology / Internet
    Description

    Position- Security Operations Center Analyst

    Location – Frisco, TX (3 Days onsite & 2 days remote)

    Full time Hire

    Tools Knowledge: - Microsoft MDE,MDI, ,Sentinel, MDCA and FireEye,Proof-point

    Experience required: -5 to 8 years

    • Ensure that SOC and IR activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Level Agreements
    • Responsible for assigning incidents within a group or division.
    • Responsible for communicating with the process manager.
    • Determines if an incident needs to be escalated according to priority and severity of the issue.
    • Ensure that Incidents assigned to their Support Groups are resolved and that service is restored.
    • Monitor the Incidents and manage workload in their respective queues to ensure that Service Level Agreement and Operational Level Agreement are respected.
    • Identify Incidents for review.
    • Participate in Incident review following major Incidents.
    • Identify potential problems and/or increasing trend of repetitive Incidents.
    • Create Knowledge with repeatable procedures with a goal of reducing the number of Incidents.
    • Escalate all process issues to the Incident Manager
    • Good understanding of security operations, network security, threat intelligence, incident response.
    • SIEM configurations (Particularly Azure Sentinel), incident and alarm response procedures, engagement with operations teams to manage incidents.
    • Experience with writing queries, parsing, and correlating data.
    • The ability to perform analysis of the log files from multiple different devices, environments and identify of security threats.
    • Review and respond to Security Incidents, track, and collaborate its timely resolution.
    • Responsible for managing the queue for tracking, trending, and aging of ticket.
    • Collect, review, report external threat metrics and track its remediation.
    • Collect and analyze security reports/evidence and draw conclusions based on the tracking & trending.
    • Review, update and maintain SOP, playbooks.
    • Work across various security support teams to assemble required reports for weekly and monthly security operations client meetings.
    • Monitor security incidents tickets to ensure security events are being properly serviced and that associated SLAs are met.
    • Planning, implementing, managing, monitoring, and upgrading security measures for the protection of the organizations data, systems, and networks.
    • Resource should have hands-on experience on use case review and participate in use case fine tuning.
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