Client Service Coordinator - Milton, United States - KANDU Industries, Inc

KANDU Industries, Inc
KANDU Industries, Inc
Verified Company
Milton, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Job description

Client Services Coordinator - Prevocational & ISP

Job Description:
Client Services Coordinator
Are you looking for your greater purpose? A rewarding position that you can be the Difference Maker?


As a Client Services Coordinator you have the ability to help our clients pursue greater independence and help them explore their limitless potential.

You will have the opportunity to witness first hand the gratification and fulfillment of making a difference in the lives of our beloved clients.

KANDU is a Non-profit that creates, promotes, and provides diverse opportunities to individuals with disabilities.

KANDU is more than just the name of our organization. It also describes the vision, values, and mission-first culture that is the foundation of our success. KANDU spirit is a never-give-up mentality and the recognition that no challenge is insurmountable. We are seeking a friendly Client Services Coordinator to provide support to our clients with daily activities.


Summary of Position:

The Client Services Coordinator ensures that all significant activities on behalf of clients, guardians, and families are properly and comprehensively documented and otherwise ensures compliance with the requirements of the funding source as well as the expectations specified in KANDU's policies and procedures.

In addition, the coordinator will assist with on-the-job training for clients and the development of tools to allow the client to progress towards independence in employment.

The Client Services Coordinator will also provide support and training to other departments as it relates to approaches and techniques necessary for the success of KANDU clients.

The coordinator will assist the client with work in the community when appropriate and needed.


Job Duties:

Maintains confidentiality regarding clients and families in compliance with HIPAA regulations

Adheres to the vision, mission, and core values of KANDU Industries, Inc. in all aspects of the job.

  • Adhere to the vision, mission, and core values of KANDU Industries, Inc. in all aspects of the job.
  • Maintain confidentiality regarding clients and families in compliance with HIPAA regulations
  • Maintain compassion and respect for all clients and their families.
  • Advocate for needs and rights of those serving
  • Keep an accurate record of client services including all necessary documentation related to legal records, medical record, consents, and authorizations
  • Provide opportunities to clients to improve or develop job and nonjob skills and increase preparedness for community integrated employment
  • Work closely with various KANDU departments and programs to lead the client to success in and out of the workforce
  • Respond to various client behaviors and/or medical needs requiring intervention
  • Communicate incidents of critical and serious nature to Client Services Director and care team
  • Evaluate and document client progress, including issues of performance, behaviors and/or medical concerns
  • Complete written progress reports and service plans to be submitted to care teams, counselors and funding sources
  • Maintain a professional relationship with clients, coworkers, and family/guardians of clients.
  • Understand and assist with compliance related to Department of Labor regulations
  • Maintain adherence to the Americans with Disabilities Act and the Workforce Innovation and Opportunity Act

Reports to the Client Services Manager


Hours and Compensation:

This is a full-time, non-exempt position.

Must be able to flex within a workweek to avoid overtime and allow for occasional client service activities to occur outside of usual business hours.


Additional Responsibilities:


Pay:
$16.00 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • No nights
  • No weekends

Application Question(s):

  • Describe Your Work Ethic in 3 Words.
  • What are your Salary Expectations?
  • When would you be able to start a new role?

Ability to Relocate:

  • Milton, WI 53563: Relocate before starting work (required)

Work Location:
In person
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