- Our client is an equipment manufacturer, selling to some of the biggest and most successful metal companies in the world, with a proven track record of success.
- They have been in business for 42 years and have been growing at 20% rate year after to year.
- Due to growth, the client has expanded and is adding a Field Service Engineer to the team
- People with a track record of innovation and achievement, succeed and thrive in our client's environment.
- This role will enjoy upward mobility, flexibility to work from home and travel 30-50% of the time to install, support and maintain equipment for the customers
- Unlimited growth potential
- 100% paid for medical, dental and vision benefits
- Work-life balance
- Flexible hours
- Good vacation package
- Salary is 80K - 90K + bonus + overtime + per diem
- Remote role with 30% travel
- Perform installations, unpacking/ packing, inspection, preventative maintenance and corrective maintenance / repairs of the equipment
- Provide excellent customer service to ensure installation is flawless and seamless
- Technical support on operation, repair and maintenance of packaging equipment as needed through on-site visits
- Provide telephone/remote technical support for equipment at sites throughout United States
- Initiate proactive action on behalf of the customer, e.g. preventative maintenance
- Provide closed-loop feedback on all escalated actions
- Develop customer relationships that breed loyalty
- Actively promote the features and benefits of the equipment/ products
- Actively engage other areas of the business when opportunities exist
- On-call as needed to support equipment throughout the United States
- Performs the administrative duties associated with the job including Expense Reports, Mileage reports, Timecards, Parts Requisitions/Returns, Installation Reports, Service Reports, and other reporting duties, which may be assigned.
- Associate degree in electronics, maintenance or equivalent maintenance troubleshooting or field service maintenance work is required
- 5+ years of manufacturing maintenance experience, ideally from an equipment manufacturer, CNC, metals, laser cutting, or related industries required
- Must have experience troubleshooting, inspecting, and performing PMs on equipment; prefer installation experience
- Able to read blueprints and electrical schematics
- Excellent electrical and mechanical troubleshooting skills
- Professional, articulate, excellent customer service skills and open to going the extra mile to ensure the customer is happy
- Be on-call as needed to support customers' needs
- Capable of operating test equipment
- Open to traveling 30% of the time
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Sr Field Service Engineer - Niles, United States - JSK Recruiting, Inc
Description
Job Description
Job DescriptionSr Field Service Engineer
Benefits:
Responsibilities:
Required Qualifications:
#ZR
With 12 years of experience in the field of supply chain and manufacturing recruiting, we maintain the relationships that employers are looking for in a recruiting firm as well as those that talented professionals need when they are ready to make a career change.
At JSK Recruiting, we provide complete recruiting services, from sourcing candidates to organizing the interview process. Finding both long-term employees and rewarding careers across manufacturing and supply chain positions has never been easier.
Company Description
The team at JSK Recruiting, Inc. prides itself on providing boutique-level services combined with the resources of a larger recruiting firm. We forgo the traditional nine-to-five workday model in favor of complete accessibility. We are here for our clients and candidates when they need us most.\r\r
With 12 years of experience in the field of supply chain and manufacturing recruiting, we maintain the relationships that employers are looking for in a recruiting firm as well as those that talented professionals need when they are ready to make a career change.\r
\r
At JSK Recruiting, we provide complete recruiting services, from sourcing candidates to organizing the interview process. Finding both long-term employees and rewarding careers across manufacturing and supply chain positions has never been easier.
