Jobs

    Field Service Engineer - Smith Park, United States - Ayalytical Instruments

    Ayalytical Instruments
    Ayalytical Instruments Smith Park, United States

    3 weeks ago

    Default job background
    Law Enforcement / Security
    Description

    Job Description:
    We are seeking a dynamic and skilled In-House / Field Service Technician to become an integral part of our team. This role involves servicing and maintaining our state-of-the-art measuring instruments, ensuring optimal performance and customer satisfaction. The ideal candidate will be a problem-solver, enthusiastic about technology, and committed to providing exceptional customer service.

    Key Responsibilities:

    • Provide comprehensive service and support to customers during field visits and in-house repairs.
    • Efficiently use the company CRM for service quotes, tracking repair statuses, and maintaining a troubleshooting log.
    • Conduct onsite installations, repairs, and preventive maintenance with precision and expertise.
    • Manage a travel schedule of up to 50%, including planning, customer issue documentation, ordering parts, and travel arrangements.
    • Diagnose and solve technical issues, offering timely and effective solutions.
    • Maintain thorough service and expense reports, and actively promote our service offerings.
    • Adhere to all company procedures and protocols, fostering teamwork and information sharing within the technical team.
    • Understand and meet customer needs, providing high-quality recommendations and briefings.
    • Cultivate positive customer relationships, enhancing customer satisfaction and loyalty.


    Compensation details:



    PI5d420b8c21c

  • Ayalytical Instruments

    Field Service Engineer

    2 weeks ago

    Ayalytical Instruments Smith Park, United States

    Job Description: · We are seeking a dynamic and skilled In-House / Field Service Technician to become an integral part of our team. This role involves servicing and maintaining our state-of-the-art measuring instruments, ensuring optimal performance and customer satisfaction. The ...

  • Ayalytical Instruments

    Lab Technical Applications Specialist

    3 weeks ago

    Ayalytical Instruments Smith Park, United States

    Job Description: · We are seeking a Technical Application Specialist to join our team. The successful candidate will be responsible for answering questions from current and potential customers about our equipment and the way it works. We work with laboratory analyzers which test ...