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    Customer Service Representative - Knoxville, United States - RemX | The Workforce Experts

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    Upper Management / Consulting
    Description

    RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN This is a call center/customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone.

    Position Title: Customer Service Agent

    Location:Onsite - Knoxville, TN

    Pay: 17.00

    Hours: M-F 8am-5pm

    Job type: Full Time/Contract

    Key Responsibilities:

    · Interface with a CRM-based software UI to update payment status

    · Escalate issues to team leads as soon as they are realized

    · Make payments via web portal

    · Make payments via automated payment processing phone system

    · Make payments via conversation with Customer Service Reps at Carriers

    · Keep track of workload and progress each day

    Skills & Abilities:

    · Pleasant, calm demeanor on the phones

    · Ability to speak confidently

    · Excellent command of the spoken English language



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