- Medical
- Vision
- Dental
- 401K
- Immediate Pay- earned wage access
- Vacation time
- Sick time
- Holiday pay
- Bonus opportunities
- Brand-specific employee discounts
- Long term/short term disability
- Life insurance
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Insurance Customer Service Representative
2 weeks ago
21st Mortgage Corporation Knoxville, United States**Description of job duties**: · Answer inbound phone calls from customers, insurance companies or other departments. Process policies daily from Insurance New Loans Queue. Monitor and process requests in Titan Estimates queue to prepare insurance estimates and quote documents fo ...
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Foundever Knoxville, United States**About Us**: · **This position requires you to be on-site** · **Must live with 50 miles of the Knoxville site: 11221 Outlet Dr, Knoxville, TN 37922** · At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products ...
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Customer Service Representative
1 week ago
IGT Solutions Knoxville, United StatesPosition: Customer Service · Location: Knoxville, TN Work From office) · Language : English/ Spanish · Job Description · Voice (inbound) - As a customer service representative (Bilingual), your activities would include handling requests related to reservation cancellations, chang ...
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Eclipse Solutions Fort Mill, United StatesTOGETHER WE MAKE IT EASY: Unleash your drive and unleash the full potential of your talents at ARTUS GROUP. As one of the leading independent insurance brokers in Germany, we combine the traditional role of an insurance broker with the services of a modern consulting company focu ...
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Customer Service Representative
3 weeks ago
Randstad North America, Inc. Knoxville, United StatesDo you have expereince entering in cuctomer purchase orders and handling customer communication? If so this might be the position for you The customer service representative position is responsible for processing orders, generating invoices, answeri Customer Service Representativ ...
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Customer Service Representative
2 weeks ago
Caliber Collision Repair Services Knoxville, United StatesService Center. Knoxville - West. WHATS IN IT FOR ME? Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin accruing day 1 Career Customer Service Representative, C ...
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Customer Service Representative
1 hour ago
Edfinancial Services Knoxville, United StatesEdfinancial Services of Knoxville, TN is looking to hire 20 full-time Customer Service Representatives. Are you a customer service rockstar who is ready to make a big impact by helping customers? Would you like to join a stable and growing local company where there is potential f ...
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Customer Service Representative
3 weeks ago
The Trust Knoxville, United States**Customer Service Representative** · Operations Knoxville, Tennessee Job Title: Customer Service Representative Why We Exist · Reports To: CSR Supervisor · Approved By: CSR Supervisor · Classification: Full Time Non-Exempt · Core Purpose · The Customer Service Representati ...
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Customer Service Representative
1 week ago
Edfinancial Services LLC Knoxville, United StatesJob Description · Job DescriptionDescription:Edfinancial has been recognized as THE current #1 Top Workplace in the Knoxville area and has been named a Top Workplace four years in a row · Are you a natural problem solver with excellent communication skills? Join our dynamic team ...
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Customer Service Representative
3 weeks ago
The Trust Company of Tennessee Knoxville, United StatesJob Description · Job DescriptionSalary: · Why We Exist · At the Trust Company of Tennessee, we believe everyone can live confidently and reach their financial goals. Would you like to be part of a team that works with individuals, families, businesses, and foundations to ident ...
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Customer Service Representative
2 weeks ago
Farm Bureau Insurance - Northshore Agency Knoxville, United StatesJob Description · Job DescriptionWe are looking to hire a full-time Customer Service Representative to our team at the Northshore Office. · Our passion is to inspire, protect and restore our customers' dreams — and if you have a passion for customer care and a flair for understa ...
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Customer Service Representative
3 weeks ago
East Tennessee Children's Hospital Knoxville, United States****Customer Service Representative - Regional Billing Office**** · East Tennessee Children's Hospital Regional Billing Office Knoxville , Tennessee Clerical , Days , 8am - 4:30 pm Hours/Pay Period: 80 Posted 01/20/2022 Req # 9573 **BASIC PURPOSE OF THE JOB:** · To ensure colle ...
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customer service representative
3 weeks ago
East Tennessee Children's Hospital Knoxville, United StatesBASIC PURPOSE OF THE JOB · Responsible for accurate collections of Physician Receivables. Give feedback to team lead on ways to improve daily processes and improve collections. Able to work in a team environment and problem solve. Ensures timely processing of past due accounts t ...
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Client Service Representative
2 weeks ago
Physicians Toxicology Knoxville, United StatesJob Description · Job DescriptionSalary: · Laboratory Client Service Rep · Are you looking to make a difference in people's lives while making an excellent living? Have you ever considered a career as a Laboratory Rep, covering local physicians? If you have then then this is a g ...
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Customer Service Representative
3 weeks ago
RemX | The Workforce Experts Knoxville, United StatesRemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN This is a call center/customer service environment. Youll need to be efficient, productive, and thorough dealing with our members over the phone. · Position Title: Customer Service Agent · Location ...
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Customer Service Representative
3 weeks ago
Elements Massage Knoxville, United StatesOverview: · Are you a passionate leader that thrives in building great teams and looking to be a part of an organization that cares about your continued development? If you answered YES, keep reading · Are you looking to work in a drama free environment and join a leadership te ...
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Guest Services Representative
2 days ago
Pilot Company Knoxville, United StatesJob Description · Job DescriptionCompany Description · Pay Rates Starting between: $ $20.88 / hour Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
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Customer Service Representative
2 weeks ago
Ryan Nichols - State Farm Agent Knoxville, United StatesJob Description · Job DescriptionPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
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Foundever Knoxville, United StatesApply today · Knoxville - Customer Service Representative Unlicensed · Req ID#: Knoxville, Tennessee, US · Knoxville - Customer Service Representative Unlicensed · Customer Service About us: · At Foundever, we deliver leading customer experience (CX) solutions to global clien ...
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IGT Solutions Knoxville, United StatesPosition: Bilingual Customer Service Representative Spanish · Location: Knoxville, TN Work From office ) · Work Mode: Work from Office · Must Have Spanish and English · Education, Experience and Other Skills · Experience working in the travel industry or personal experience usi ...
Guest Service Representative - Knoxville, United States - Embassy Suites by Hilton Knoxville Downtown
Description
Job Description
Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:• Greet guests and perform check-in/out procedures
• Follow all cash and credit card procedures required by hotel and brand standard
• Check house count to determine the rooms available for the day
• Review credit limit exception report & gets additional approval if necessary
• Check expected departures for today & clears checkouts or extends stays after check out time
• Update housekeeping room status when received from housekeeping
• Balance departments from daily activity report at the end of shift
• Performs cashier shift change when cash is in balance
• Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them
• Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations
• Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met
• Demonstrate commitment to servicing the guest by being hospitable and accommodating
• Document any guest accidents by completing the accident report form
• Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience
• High School diploma or GED required
• One year hospitality experience required
• Customer service experience required
• Experience handling cash and credit card procedures
• Attention to detail
• Knowledge of the hotel layout, all amenities offered, and all procedures & organization.
• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Guest Service Representative professionals in Knoxville
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Allyson Hanna
Specialization in the guest experience
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Jason Berliner
Change Management Practitioner
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Keana Kosmalski
I am a Finance major at the UTK.