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    Hardware Deployment Technician - Menlo Park, United States - Mitchell Martin Inc

    Mitchell Martin Inc
    Mitchell Martin Inc Menlo Park, United States

    1 week ago

    Mitchell Martin Inc background
    Contract
    Description
    Our client, a global financial services firm and a market leader in securities, asset management and credit services, is seeking an Hardware Deployment Technician

    Location: Menlo Park, CA

    Position Type: Contract

    Job Summary:


    This role will be responsible to oversee and assist in the deployment and reclaiming efforts of laptop assets within the end user community. Individual will need to have basic Windows & Mac OS troubleshooting skills along with a strong understanding of the IT Asset Management lifecycle. Team Profile Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the firms software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

    Job Responsibilities:
    • Assisting with user asset deployment and reclaiming of hardware
    • Providing desktop support troubleshooting assistance
    • Manage all stages of the asset lifecycle
    • Deployment metrics reporting
    Skills:
    • 3+ years in a desktop support\asset management role in a large corporate environment
    • Exceptional customer service skills are a must
    • Excellent organizational and time management skills
    • Precise attention to detail
    • Advanced knowledge of Windows & Mac OS
    • Proficient in MS Excel
    • Experience with the core foundation of the ITIL Asset Management lifecycle
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