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    Guest Experience Lead - BROOKLYN, United States - McDonald's

    McDonald's
    McDonald's BROOKLYN, United States

    5 days ago

    Mcdonald's background
    Description

    Welcome to the exciting opportunity to join our team as a Guest Experience Leader at an independent McDonald's franchisee restaurant.



    Responsibilities:

    The Guest Experience Leader plays a crucial role in ensuring the satisfaction of our guests by:

    • Checking in with guests to ensure a pleasant dining experience
    • Addressing any guest concerns effectively and escalating when necessary
    • Assisting guests with self-order kiosks and resolving issues
    • Collaborating with colleagues to maintain a clean and welcoming restaurant environment
    • Providing special assistance to families and guests with special needs
    • Informing guests about promotions and offers, including those on the Mobile Order & Pay app
    • Identifying areas for improvement and communicating suggestions to management


    Pay Range:

    $15-$16 Per Hour


    Additional Info:

    This job posting offers a glimpse into the rewarding experience of working in this restaurant. Please note that this position is with an independent franchisee, not McDonald's USA.


    Requisition ID:

    PDX_MC_062A9196-0F C6DE4_11516


    Join us and be part of a diverse and inclusive workplace where equal employment opportunities are provided to all employees. We value each team member and are committed to ensuring a respectful and supportive working environment for everyone. Your journey towards a fulfilling career starts here!

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