Claims Assistant - Norfolk, United States - US Immediate Office of the Chief of Naval Operations

US Immediate Office of the Chief of Naval Operations

Verified Company

Norfolk, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Duties:

You will screen incoming correspondence, claims investigative reports, and supporting documentation submitted with the claims to ensure completeness.
You will initiate correspondence, draft and type correspondence into final format letters, and memoranda in accordance with established standards.
You will identify and rectify discrepancies in file documentation, including missing information required to properly initiate a claim and input information into the claim database.
You will perform various administrative duties such as answering phones, sending and receiving faxes, photocopying, monitoring supplies, answering general questions, and referring questions to appropriate staff.
You will maintain and track checks received in payment of claims.

Requirements:

Conditions of Employment:

Must be a US Citizen.
Must be determined suitable for federal employment.
Must participate in the direct deposit pay program.
New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e
Males born after must be registered for Selective Service.
You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
Extensive computer use/typing is required such as the ability to type 40 words per minute.

Qualifications:

Your resume must demonstrate at least one year of specialized experience at or equivalent to the next lower grade level (GS05) or pay band in the federal service or equivalent experience in the private or public sector that has equipped you with a working knowledge of adjudicating and settling claims for personal property, including household goods, mobile homes, automobiles, motorcycles, boats and all personal effects lost or damaged.

Examples of specialized experience may include some of the following: 1) Reviewing incoming claims to ensure adequacy of supporting documentation; 2) Determining amount of money owed to claimants and preparing payment vouchers; 3) Utilizing databases and word processing systems to process information and prepare outgoing correspondence or documents; 4) Responding to basic inquiries from claimants and representatives regarding files; and 5) Performing general clerical duties such as answering phones, sending and receiving faxes, photocopying, and monitoring supplies.

Additional qualification information can be found from the following Office of Personnel Management website:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education:

There is no substitute of education for experience for this series at this grade level.

Additional information:

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

This position is eligible for part time, substantial or ad-hoc telework at the discretion of management.

Term appointments may be extended up to 8 years at the discretion of management and in accordance with applicable regulations.

Additionally, you may be noncompetitively converted to a permanent career-conditional or career appointment under specific conditions.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.

A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee.

A relocation incentive may be authorized.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ).

To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ).

A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very