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IT Analyst - Opelousas, United States - TEKsystems
Description
:We are looking for an IT Analyst to join the team on a 6 month contract to hire basis. IT Analyst are responsible for a combination of helpdesk and hands on desktop support using FreshDesk ticketing system. IT Analyst deploys and maintains PC infrastructure, printing, and end-user devices.
They respond to customer inquiries, provide technical assistance, perform diagnostics, isolate problems, implement solutions, and document in Fresh Desk ticketing system.
Support is provided by phone, email, and/or in-person across multiple locations.Responsibilities:
PCs, printers, monitors, and handheld devices
Network Engineering, Firewall, Router, WAN, Troubleshooting, Cisco Routers, Cisco Switches, Routing, LAN, Infrastructure, Fortinet, Routing and Switching, VPN, Firewall Management, Desktop, Help Desk Support, Customer Service, Windows 10, Active Directory, Technical Support, Office 365, Password Reset, Hardware, Imaging, Windows, Deployment, PC Support
Top Skills Details:
Network Engineering, Firewall, Router, WAN, Troubleshooting, Cisco Routers, Cisco Switches, Routing, LAN, Infrastructure, Fortinet, Routing and Switching, VPN, Firewall Management, Desktop, Help Desk Support, Customer Service, Windows 10, Active Directory, Technical Support, Office 365, Password Reset, Hardware, Imaging, Windows, Deployment, PC Support
Additional Skills & Qualifications:
Experience with Hardware/Software Support, Helpdesk, Desktop Support Experience, PC Repair Experience, Printer Support, Remote Troubleshooting, Hardware Deployment, etc.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.