Front Desk Representative - Lake Forest, United States - Xponential Fitness

Xponential Fitness

Verified Company

Lake Forest, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Row House is more than just a workout; it's a way of life. We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent. We are looking for a qualified Front Desk Representative to join our family This is the perfect opportunity to interact with clients daily to create a supportive and meaningful community

POSITION:

The purpose of the Front Desk Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale.

The Front Desk Representative also assists with retaining and providing unmatched customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position.

Duties:

Execute sales process of lead generation, follow up, and close
Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs
Meet and/or exceed personal sales goals
Emphasize and enforce objectives of the studio as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events (health fairs, grand openings, and community events) to promote the studio
Operate studio gym software (Club Ready)
Merchandise and stock inventory for retail clothing and other items
Attend and complete all relative training programs
Take pictures for social media platforms
Light cleaning of the retail area, studio, and restrooms
Other duties as assigned

Requirements:

Excellent sales, communication, and customer service skills required
Warm welcoming and engaging personality
Ability to build strong customer relationships
Goaloriented with an ability to achieve sales in memberships, retail, and private training
Selfmotivated and takes initiative
Must have proficient computer skills and ability to learn and use the ClubReady software system
Strong organizational and multitasking skills
Must be able to work under pressure and meet tight deadlines
Authorization to work in the United States required

COMPENSATION & PERKS:

This position offers a very competitive base rate
Commission paid on personal sales
Training Opportunities
Huge opportunities for growth within the studios including additional sales and management positions
Employee Retail Discounts