- Best in Class Work Environment 5x Modern Healthcare Best Places to work America's Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women Newsweek
- Benefits Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare visits Employer-provided mental health services for employees and eligible family members Retirement with employer match up to 5% Tuition discounts and reimbursement available for continuing your education CoxHealth Fitness Center and Child Care discounts
- Job Summary The Patient Access Team Lead is a working team member who has extensive knowledge of duties and job functions for the Patient Access Services team to which they are assigned and serves as a key support resource to staff. The Team Lead answers questions regarding workflow or system functions and issues, helps troubleshoot, and reports issues as needed to Supervisor and/or appropriate teams. The Team Lead coordinates and/or facilitates training of new team members along with their Supervisor and assists in team member assignments, re-assignment of work duties, and carries other duties as assigned. The Team Lead helps cover certain duties in the Supervisor's absence, with support from the Supervisor's Peer Supervisor and/or Manager. The Lead may use independent judgment in issue resolution, staff scheduling, etc.; and will report escalation needs as appropriate.
- Job Requirements Education Required: High school diploma or equivalent Experience Required: At least 6 months related patient access team experience with proven aptitude, knowledge of current procedures and demonstrated skill in assisting others; or, must be at least 1 year prior patient access experience if with another team or organization. Skills Excellent customer service and interpersonal skills Strong computer and relevant application use skills Ability to assist and teach others Detail-oriented with the ability to spot errors and trends Demonstrates initiative and self-motivation Demonstrates understanding and consistent practice of need for privacy and confidentiality Licensure/Certification/Registration Preferred: CHAA or CRCR
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Team Lead
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Patient Access Team Lead
1 week ago
CoxHealth Springfield, United StatesSummary · Job Summary · The Patient Access Team Lead is a working team member who has extensive knowledge of duties and job functions for the Patient Access Services team to which they are assigned and serves as a key support resource to staff. The Team Lead answers questions re ...
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Patient Access Team Lead
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Stellar Innovations Springfield, United StatesSOMNOmedics is a dynamic, medium-sized company in the field of medical technology. Under one roof, we develop, produce and distribute miniaturized devices for diagnostics in the areas of sleep, neurology, cardiology and related fields. For over 20 years, we have stood for quality ...
Patient Access Team Lead - Springfield, United States - CoxHealth
Description
Summary