- Training on some of the most cutting edge networks the Telecom industry has to offer
- Intrinsic value – the work you will be doing is all centered around providing internet access to rural and underserved communities
- Opportunity to be part of a rapidly growing organization
- Increased earning potential and comprehensive benefits What you'll be doing as a Technical Support Technician – Customer Service Associate:
- Work alongside other technical staff and clients to establish goals for system enhancements and upgrades, contributing to the overall improvement of services
- Provide daily support to clients through various communication channels, including phone, email, and chat, addressing technical inquiries and concerns promptly and effectively
- Collaborate with different departments to resolve customer issues, with the ability to discern the next steps or final resolution for cases received
- Communicate with end users, colleagues, and management to ensure quick issue resolution and maintain high levels of customer satisfaction.
- Identify issues, derive solutions, and implement step-by-step troubleshooting protocols to address technical challenges.What's Required as a Technical Support Technician – Customer Service Associate:
- HS Diploma, GED or equivalent
- Must be detail oriented and solution driven
- Exceptional customer service skills with desire to help others
- Ability to multitask and work between multiple systems
- Work in both an independent and team environment
- Prefer previous Customer Service Experience but willing to train entry-level candidates
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Stellar Innovations Park City, United StatesAbout the Company · As an internationally operating company, we are one of the leading manufacturers of electronic control units and engineering tools in the field of CAN and LIN bus. We support our customers in implementing our hardware and software components into their systems ...
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Forrest T. Jones Kansas City, United StatesTechnical Support · Forrest T. Jones & Company, Inc., and its affiliates ("FTJ"), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, f ...
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Per Scholas Kansas City, United StatesABOUT PER SCHOLAS: · For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous te ...
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CONEXON Kansas City, United StatesJob Description · Job DescriptionDescription:Company Overview: · Conexon is a leader in providing rural fiber-optic networks and broadband solutions, dedicated to transforming internet access in underserved communities across the nation. We believe in the power of high-speed inte ...
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Conexon, LLC Kansas City, United StatesCompany Overview: · Conexon is a leader in providing rural fiber-optic networks and broadband solutions, dedicated to transforming internet access in underserved communities across the nation. We believe in the power of high-speed internet to catalyze growth, enhance education, ...
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Community Blood Center of Greater Kansas City Kansas City, United StatesOverview:The Technical Support Analyst position provides customer support in the areas of computer operations, computer repair, user and desktop support (hardware and software), and helpdesk. · Increase your chances of an interview by reading the following overview of this role ...
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Meierotto Jewelers North Kansas City, United StatesJob Description · Job DescriptionTechnical Support Specialist · Meierotto Jewelers is seeking to fill our Store Technical Specialist role. The candidate for this position will excel at supporting our team in all aspects of technology. We are a high-volume store, so the ideal cand ...
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CONEXON Kansas City, United StatesJob Description · Job DescriptionDescription:Conexon is a leading provider of innovative Fiber-to-the-Home (FTTH) solutions, empowering rural communities with high-speed broadband connectivity. Our mission is to bridge the digital divide and bring reliable, high-speed internet ac ...
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Safe Fleet Missouri City, United States**Meet the Smart Safety Company** · **At Safe Fleet** our name says it all. We make fleet vehicles - and everyone in and around them - safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and ...
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Community Blood Center Of Greater Kansas City Kansas City, United StatesOverview: · Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. · The Technical Support Analyst position provides customer support in the areas of computer operations, computer repair, user and desktop support (hard ...
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Technical Support Spcecialist
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Insight Global Kansas City, United StatesInsight Global is looking to hire a Technical Support Specialist to support a client of ours in Kansas City, KS. This position will require some travel (50-75%, 2 weeks per month). The candidate will serve as the IT liaison between the business and IT, to ensure all IT requiremen ...
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BioIVT Kansas City, United StatesJob Description · Job DescriptionSUMMARY · Supports the user community by diagnosing and resolving network, workstation, and software problems. Represents the first point of contact with the IT department for prompt resolution of technical issues. Executes network and system adm ...
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Menlo Kansas City, United StatesBecome an integral part of Menlo's dynamic team as a senior member of our support team. You will play a crucial role in ensuring the smooth resolution of complex technical issues and customer concerns. · Your impactful contributions will directly enhance education and communities ...
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Technical Analyst 1-Support
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Oracle Kansas City, United StatesAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle Health customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries Technical Analyst, Support, T ...
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Oracle Kansas City, United StatesBuilding off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare ...
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Oracle Kansas City, United StatesAs a Technical Solution Analyst I on the Application Management Services (AMS) team, you provide functional and technical expertise to our clients with Cerner Millennium software. Much of your time will be spent troubleshooting service requests, rete Technical Analyst, Support, T ...
Customer Service Associate Technical Support - Kansas City, United States - JARBO
Description
Summary - Technical Support Technician – Customer Service Associate:
JARBO is currently assisting a rapidly-growing technology and infrastructure company with identifying technically-savvy Customer Service professionals. Previous technical support experience is preferred but not required as you will go through a comprehensive training program to equip you for success in this role.
What's in it for you as a Technical Support Technician – Customer Service Associate: