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    Member Experience Specialist - Lewisville, United States - Randstad USA

    Randstad USA background
    Full time
    Description
    We are seeking a dedicated and member-focused Member Experience Specialist to join our branch team. As a Member Experience Specialist, you will play a crucial role in providing exceptional experience to our clients, handling their financial needs, and promoting our products and services. Apply today

    salary: $42,640 - $54,080 per year
    shift: First
    work hours: 9 AM - 6 PM
    education: High School

    Responsibilities
    • Greet and assist members in a friendly and professional manner
    • Provide personalized assistance and guidance to members in managing their finances effectively
    • Promote and cross-sell banking products and services to meet members' financial goals
    • Open and close accounts, process loan applications, and assist with other financial services as needed
    • Resolve member concerns and inquiries in a timely and professional manner
    • Maintain accurate records of transactions and ensure compliance with banking regulations and procedures
    • Support the Credit Union's business development efforts by soliciting new memberships at the branch and local businesses, attends SEG visits and performs outbound calls
    • Assist the call center when needed
    • Collaborate with team members to achieve branch goals and targets

      The essential functions of this role include:
    • working in a smoke free environment
      Skills
    • Banking Operations (1 year of experience is required)
    • Customer Service (2 years of experience is required)
    • Typing Skills
      Qualifications
    • Years of experience: 2 years
    • Experience level: Experienced
      Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

      Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

      At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

      Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

      Applications accepted on ongoing basis until filled.



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