- Provides 5-star customer service to all employees (in all forms of communication).
- Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
- Manages outgoing mail/package transactions.
- Performs duties associated with shipping and receiving of materials.
- Notifies employees upon receipt of inbound deliveries.
- Distributes mail/packages to company personnel.
- Acts as point of contact for company personnel on mail/package inquiries.
- Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).
- Submit work orders for certain requests.
- Service and replenish the barista, pantry, conference, kitchen, or meetings areas.
- Will perform meeting room and conference room set ups.
- May perform building occupant moves within assigned facilities.
- Will perform light maintenance and cleaning duties as assigned.
- Maintains the Business Service Center area in a neat and orderly fashion.
- Monitors level of office supplies on the floor, and replenishing and orders accordingly.
- Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
- Proactively seeks out additional work during downtime.
- Builds professional relationships with customers and other teams.
- Maintains professionalism and composure when interacting with all employees.
- Trains back-up and providing guidance on policies and procedures.
- Determines what additional support is needed when handling sensitive inquiries.
- Provides exceptional customer service to client.
- Provides reception or concierge (front of office) coverage as needed.
- Strong verbal and written communication skills.
- Excellent customer service skills.
- PC skills MS Office Suite experience.
- Ability to handle multiple tasks simultaneously.
- Good organizational skills.
- Working knowledge of MFD equipment.
- Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
- Possesses ability to work independently and capable of completing projects.
- Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.
- High School Diploma (or equivalent) required.
- 1+ years prior work experience preferred.
- Ability to work assigned work hours determined by manager.
- Excellent organizational and time management skills.
- Analytical abilities and aptitude in problem-solving.
- Superb written and verbal communication skills.
- Current knowledge or ability to learn computer-based systems required for functions of position.
- Required to maintain an overall professional appearance and attitude.
- Adhere to all policies and procedures required.
- Approximately 50% of the time this position requires the below physical demands.
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
- Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
- Ability to lift or move 40 lbs. or greater frequently.
-
Services Associate
3 weeks ago
Ace Hardware Rome, United States Part timeJob Description · About Ace Hardware of Rome: · We are a locally-owned, family-run small business. We take great pride in being a great place to work, as well as being a great place to shop. Helpful, compassionate customer service is what we stand for. Helpful isn't just a slog ...
-
Customer Service and Sales Associate
3 weeks ago
Hertz Syracuse, United StatesWage:$15/hr + monthly commission · The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-cla ...
-
Client Service Associate
2 weeks ago
CPS Recruitment East Syracuse, United StatesJob Description · Job DescriptionClient Service Associate · HOURS: 8:30am - 4:30pm (Monday -Friday) · PAY RATE: $20-21/hr. DOE · CPS Recruitment is partnering with a successful financial organization in East Syracuse, NY to find a Client Service Associate to become a vital part ...
-
Customer Service and Sales Associate
3 weeks ago
Hertz Syracuse, United StatesThe Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professiona ...
-
Lead Service Associate
3 days ago
Rite Aid of New York North Syracuse, United StatesLead Service Associate · Contribute to our mission to improve Health and Wellness in your community. · Become a Rite Aid Lead Service Associate, today · As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to ...
-
Dining Services Associate
2 weeks ago
Elderwood/Pediatric/PostAcute/Woodmark Liverpool, United States$ $18.25 / hour · APPLY HERE FOR PART-TIME EVENINGS DINING SERVICES ASSOCIATE OPPORTUNITIES : Elderwood at Liverpool: · At Elderwood at Liverpool we are seeking kind, collaborative and dedicated Dining Services Associate to join our dietary network. · Dining Services Associate- ...
-
Dining Services Associate
4 weeks ago
Elderwood/Pediatric/PostAcute/Woodmark Liverpool, United States$ $18.25 / hour · APPLY HERE FOR PART-TIME EVENINGS DINING SERVICES ASSOCIATE OPPORTUNITIES : Elderwood at Liverpool: · At Elderwood at Liverpool we are seeking kind, collaborative and dedicated Dining Services Associate to join our dietary network. · Dining Services Associate- ...
-
Customer Service Associate
2 weeks ago
Ollie's Bargain Outlet, Inc. Rome, United StatesOllie's Bargain Outlet Black River Blvd N [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently opera ...
-
Customer Service Associate
3 days ago
Ollie's Bargain Outlet, Inc. Rome, United StatesJoin our team and live the Ollie-tude: (Ollie's Core Values)BE A TEAM PLAYER- Associates are expected to be supportive and work together. · BE CARING- How do I treat others with courtesy, dignity, and respect? · BE VALUE OBSESSED- Live the "good stuff cheap" mindset. · BE COMM ...
-
Dining Services Associate
2 weeks ago
Elderwood Liverpool, United StatesSalary · $ $18.25 / hour · Overview · APPLY HERE FOR PART-TIME EVENINGS DINING SERVICES ASSOCIATE OPPORTUNITIES : Elderwood at Liverpool: · At Elderwood at Liverpool we are seeking kind, collaborative and dedicated Dining Services Associate to join our dietary network. · Dining ...
-
Client Service Associate
1 day ago
Morganstanley Syracuse, United StatesPOSITION SUMMARYClient Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilit ...
-
Associate Director Food Services
4 weeks ago
Syracuse University Syracuse, United StatesThe Associate Director of Residential Dining will have ultimate responsibility for Residential Dining and will strive to meet student needs, control costs, drive meal plan revenue, and work with the Executive Chef to innovate and market residential dining to existing and prospect ...
-
Cashier - Service Associate PT
2 weeks ago
Rite Aid Syracuse, United StatesService Associate · Contribute to our mission to improve Health and Wellness in your community. · Become a Rite Aid Service Associate, today · As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your p ...
-
Cashier - Service Associate PT
2 weeks ago
Rite Aid of New York Baldwinsville, United States Full timeService AssociateContribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today · As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose ...
-
Associate Director Food Services
3 weeks ago
Syracuse University Syracuse, United StatesThe Associate Director of Residential Dining will have ultimate responsibility for Residential Dining and will strive to meet student needs, control costs, drive meal plan revenue, and work with the Executive Chef to innovate and market residential d Director, Food Service, Assoc ...
-
Cashier - Service Associate PT
2 weeks ago
Rite Aid New Hartford, United StatesService Associate · Contribute to our mission to improve Health and Wellness in your community. · Become a Rite Aid Service Associate, today · As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your p ...
-
Cashier - Service Associate PT
3 weeks ago
Rite Aid Baldwinsville, United StatesRite Aid Corp Downer Street [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with custome ...
-
Cashier - Service Associate PT
3 weeks ago
Rite Aid Rome, United StatesRite Aid Corp Erie Boulevard West [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with c ...
-
Customer Service and Sales Associate
3 days ago
Hertz Syracuse, United StatesJob DescriptionWage:$15/hr + monthly commission The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receiv ...
-
Dining Support Services Associate
2 weeks ago
Loretto Management Corporation Syracuse, United StatesOverview · Follows instructions and works as part of a team to support the daily operations of a Loretto site. Duties may include either housekeeping and/or dining services tasks. Provides the highest degree of service in the dining and cleaning functions. Maintains assigned area ...
Client Services Associate - Sterling, United States - SPS North America Inc
Description
Job DetailsLevel
Experienced
Job Location
IBSTE - Sterling Forest, NY
Position Type
Full Time
Salary Range
$ $17.00 Hourly
Job Category
Customer Service
Description
Job Title: Client Services Associate
Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Job Overview:
The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
Duties and Responsibilities:
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About SPS
SPS is an award-winning employer of choice offering innovative Enterprise Workplace Solutions and Technology Business Solutions to our clients throughout North America including many Fortune 500 companies. A career with SPS includes a robust onboarding and training program to help you unlock your career path possibilities.
In North America, our services include office services such as reception/lobby concierge, mail center, and conference room management in addition to document processing services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, legal, insurance, technology, higher education, advertising, and other professional services, including many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
We encourage candidates to review all our job listings and learn more about SPS at our company website
SPS. The Power of Possibility.
