- Location: Austin
- Type: Contract to Hire
- Job #18535
- Salary: $21.50 USD
- Manage high volume of inbound calls
- Maintain customer files, ensuring compliance with company standards
- Identify and assess customer needs
- Calculate premium refunds and changes, loan balances, and cash values
- High school Diploma or equivalent
- 3+ years of call center experience
- Associate or bachelor's degree preferred
- Ability to perform manual mathematical calculations
- Strong communication skills
- Bilingual: Spanish preferred
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Call Center Representative - Austin, United States - The HT Group
Description
This is a contract-to-hire role paying 21.50/hr.
Fully in office: 78759
Responsibilities:
