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Boca Raton

    Part-time Teller/Customer Service - Boca Raton, United States - Space Coast Credit Union

    Space Coast Credit Union
    Space Coast Credit Union Boca Raton, United States

    1 week ago

    Default job background
    Part time
    Description

    Space Coast Credit Union (SCCU), 3rd largest credit union in the state, is looking for a Part Time Teller/Customer Service to join our ONESCCU team at our Camino Real Branch.

    SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING

    Our Members are our top priority and we stand behind our

    Brand Promise:
    Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.


    SCCU Team Member Benefits:

    • ONESCCU annual bonus available
    • Medical, Dental & Vision Insurance
    • HSA (Health Savings Account) with SCCU matching contribution
    • SCCU Paid Long Term and Short Term Disability coverage
    • SCCU Paid Term Life Insurance
    • Employee Assistance Program (EAP)
    • Paid Time Off
    • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
    • Tuition Reimbursement Program
    SCCU Team Member financial discounts & perks (save money every month):


    • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
    • Fixed low rate credit card- 5.99%, if approved
    • FREE Identify Theft Protection
    • No fee SCCU accounts
    Teller/Customer Service Salary range

    * $ $18.47 per hour


    Teller/Customer Service Responsibilities:
    Deliver exceptional member service, facilitating various deposit and loan transactions, including new account processing and loan closing. Assess members' needs and make appropriate referrals for SCCU products and services, resolving issues promptly and accurately.


    • Demonstrate effective sales and service skills by consistently meeting established goals.
    • Consult with members regarding SCCU products and services, recommending additional offerings to meet their needs.
    • Periodically act as floor manager, assessing walk-in members' needs and directing them to the appropriate information source to ensure maximum lobby efficiency.
    • Handle new account opening transactions accurately and efficiently, including paperwork completion, verification of identification, and assistance with check orders and debit card setup.
    • Close consumer loans as scheduled, effectively explaining various loan products and payment options in compliance with governmental regulations.
    • Assist members with various services, such as safe deposit box access, check orders, and setting up online banking applications, to enhance quality service.
    • Perform quality assurance duties for loans and new account documentation.
    • Process all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments, to provide complete member service.
    • Balance cash, monetary instruments, and daily work accurately to ensure member account integrity.

    Teller Customer Service Requirements:

    • 6+ months prior experience in customer service and/or cash handling preferred.
    • Bilingual English/Spanish or English/Creole required

    Education:
    High School Diploma or equivalency


    Schedule:
    Part-Time Schedule - Monday 11:00 am - 6:15pm. Tuesday, 7:45am - 3:00pm. Wednesday, 11:00pm - 6:15pm. Thursday 7:45am 3:00pm Friday 11:00 am- 6:15 pm Rotating Saturday, 8:45am - 1:30pm.
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