Appointment Setter/customer Service - South Plainfield, United States - Specialty Eye MDs
Description
Responsibilities:
- Received inbound calls to potential clients to schedule appointments.
- Follow up with potential clients to confirm appointments.
- Maintain accurate records of all appointments scheduled.
- Provide excellent customer service to potential clients.
- Collaborate with the sales team to ensure that all appointments are scheduled in a timely and efficient manner.
Experience:
- Previous experience in a customer service role is preferred
- Bilingual proficiency in Spanish and English is required
- Strong communication skills, both verbal and written, in both languages
- Ability to navigate computer systems and enter data accurately
- Experience with outbound calling and upselling is a plus
- Excellent problemsolving skills and the ability to handle difficult situations with professionalism
Note:
Please do not include any contact information in the job description.
Pay:
$ $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Ophthalmology
Schedule:
- Monday to Friday
- Weekends as needed
Work Location:
In person
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