Front Desk Receptionist/scheduler - Highland Park, United States - Specialty Eye MDs

Description

• Manage patient flow by providing timely checkin procedures upon arrival and notifying medical support staff of patient arrival.
• Update patient tracking in EMR.
• Instruct new patients in completion of medical history and information forms. Ensure that all forms are completely filled out.
• Notify and promote the patient portal with the patients.
• Verify forms are filled out completely on the portal.
• Update required forms for established patient per practice for the following forms; Consent, HIPAA, Financial, Demographics, etc. Maintains patient confidentiality.
• Maintains accuracy of patient demographic and insurance information by verifying this information at each patient encounter.
• Maintains accuracy of insurance, patient billing, and contact information by entering patient demographic and insurance information correctly into the computer system.
• Scan insurance cards and driver's license for all new patients.
• Scan insurance cards for established patients every year, then every time there is an insurance change. Follow established practice guidelines.
• Inform patient that photo will be taken for EMR chart. Capture photo and import to chart. Ensure that photo is legible.
• Schedule patient appointments within operational standards and documents appropriately.
• Accurately prep charts to confirm appropriate test results and operative reports are in the chart. If not, then the information needs to be obtained prior to appointment.
• Complete insurance verification prior to patients visit to determine coverage and benefit limits.
• Ensure referrals are received, scanned and or waivers are signed.
• Collect copays, deductibles, coinsurance and past due balances prior to patient being seen.
• Answers telephone calls in a warm and friendly manner.
• Performs other duties as assigned.

• Clinic

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

• Highland Park, NJ 08904: Relocate before starting work (required)