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Medway

    Community Banker I - Medway, MA, United States - Medway Branch

    Medway Branch
    Medway Branch Medway, MA, United States

    4 days ago

    Default job background
    Description

    It is the responsibility of the Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission.

    They accomplish this by focusing on the customer experience, operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team.

    The Banker I is proficient in all teller transactions, opening of personal accounts, basic business accounts, and domestic wire transfers, among other technical and people skills.

    Operational Excellence - Ensures quality and accuracy of work.

    The Banker I possesses a solid basic understanding of the Bank's digital products, as well as our other products and services, and demonstrates sound technical knowledge.

    Performs all duties in accordance with prescribed compliance, security and risk protocols. Maintains proficiency in regulatory compliance. Complies with all Bank policies including those pertaining to confidentiality, email, and others.
    Supports the branch supervisors in implementing Bank policies, procedures and initiatives and creating a positive work environment.
    Supports branch, division and the Bank's strategic goals.
    Decision Making - Understands and complies with Bank policies and procedures. Is aware of potential risks, and alerts branch supervisors as appropriate. Makes decisions dependably and consistently in alignment with the values and standards of the Bank. Recognizes warning signs of fraud and escalates appropriately.
    Work Experience

    6-12 months teller or similar customer service-related experience within banking; or a recent graduate of the Banker Trainee Program is Required

    Must possess at least intermediate technology skills, including knowledge of Microsoft Office.
    Must be able to work extended and weekend hours.
    Middlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/Disabled
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