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    Financial Center Manager - Mesa, United States - Bank of America

    Bank of America
    Bank of America Mesa, United States

    3 weeks ago

    Bank of America background
    Description

    Financial Center Manager

    Mesa, Arizona

    **Job Description:**

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

    **Job Description:**

    This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

    **Required Qualifications:**

    + 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team

    + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

    + Collaborates effectively to get things done, building and nurturing strong relationships

    + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

    + Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed

    + Communicates effectively and confidently and is comfortable engaging all clients

    + Has the ability to learn and adapt to new information and technology platforms

    + Applies strong critical thinking and problem-solving skills to meet clients' needs

    + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

    + Efficiently manages your time and capacity

    + Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment

    + Can interpret performance results, find opportunities to drive success and hold others accountable to results

    + Can be flexible to work weekends and/or extended hours as needed

    **Desired Qualifications:**

    + 1+ years management experience including hiring, coaching, and developing direct reports

    + Experience in financial services and knowledge of financial services industry, products and solutions

    + Experience working in an environment with individual and team goals where goals were routinely met or exceeded

    + Bilingual skills?

    **Skills:**

    + Coaching

    + Customer Service Management

    + Customer and Client Focus

    + Performance Management

    + Talent Development

    + Business Operations Management

    + Recruiting

    + Result Orientation

    + Risk Management

    + Sales Performance Management

    + Inclusive Leadership

    + Leadership Development

    + Prioritization

    + Problem Solving

    + Referral Management

    **Shift:**

    1st shift (United States of America)

    **Hours Per Week:**

    40

    Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

    To view the "EEO is the Law" poster, CLICK HERE ) .

    To view the "EEO is the Law" Supplement, CLICK HERE ) .

    Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

    To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

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