Account Manager - New Berlin, United States - Fortress Nutrition
Description
Job Summary: Fortress Nutrition is hiring an Account Manager to manage relationships with our top clients. This role focuses on understanding and fulfilling customer needs, building strong connections, and contributing to business growth.
Standard Hours: Monday-Friday; 8:00am-4:30pm
Please Note: This position emphasizes relationship building with clients rather than sales.
What You'll Do:
- Acquire a deep understanding of customer needs
- Expand relationships with current clients
- Develop trust with key clients
- Lead onboarding for new clients
- Manage daily client business
- Resolve issues promptly
- Prepare progress reports
- Other duties as assigned
What We're Looking For:
- High School Diploma or GED equivalent
- 1+ years of customer support experience
- Critical thinking skills
- Professional communication
- Problem-solving abilities
- Desire to build relationships
- Organizational and time management skills
Why Fortress Nutrition - Check Out Our Company Benefits & Perks:
- Paid Time Off (PTO) Package
- 8 Paid Holidays
- Medical, Dental & Vision Insurance
- HSA Option with Quarterly Company Contribution
- Company Paid Disability, Life & AD&D Insurance
- 401(k) Plan with Company Match
- Tuition Reimbursement
- Employee Assistance Program
- $1,000 Referral Bonus - Uncapped
- $1,000 Sign on Bonus
- and more
Fortress Nutrition is an equal opportunity employer.
Pay: $55, $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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