- Construction - all activities in assigned communities
- Coordination with Purchasing Department
- Regulatory Agencies - local
- Cost control in assigned communities
- Communication with customers, Sales Agents, and construction organization- oral and written
- Customer Satisfaction Management - Guild Quality
- Decision Making
- Conflict Resolution
- Subcontractor Management
- Construction Standards and Methods
- Provide operational leadership to direct reports in assigned areas.
- Ensure that the construction department is staffed and competent in technical, administrative and customer satisfaction skills.
- Ensure that construction activities are performed in a cost-effective manner.
- Work in conjunction with the Purchasing team to on-board new trade partners.
- Team with Sales/Purchasing/Finance to ensure coordination and problem solving between the respective organizations.
- Ensure that assigned work sites comply with safety program and other regulatory requirements.
- Team with assigned Sales Agents to ensure high satisfaction level in Customer Service.
- Proactively communicate any construction, customer service or safety issues to COO with suggestions for resolution.
- Maintain warranty service completion at or below established goals.
- Develop and implement a process which allows service trends to be analyzed, root causes identified, and appropriate corrections made.
- Maintain warranty expenses within assigned budget.
- Provide first level resolution to customer and trade concerns, by directly contacting the customer or vendor with needs.
- Hire, train, coach and motivate assigned construction staff.
- Drive operational efficiencies to include cycle times, construction extras, customer satisfaction and quality control.
- Work collaboratively with all functional peers as a member of the Construction Team to ensure achievement of department and business goals.
- Act as hands on leader, getting involved in front line work when needed.
- Develop and implement programs to correct errors and trends.
- Establish and maintain effective subcontractor relations.
- Knowledgeable about the construction industry including construction cost, materials, products, methods, and procedures.
- Must have thorough knowledge of the homebuilding trades, crafts and equipment needed to complete new home construction, plus the ability to identify potential problems.
- Knowledge and familiarity with blueprints, construction drawings and addendum and reading same required.
- Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
- Effective communication skills in patiently and professionally dealing with internal and external customers both orally and in writing.
- Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
- Computer literacy, proficiency with Outlook, Excel, Word, PowerPoint, and ability to learn new programs as needed.
- Experience and savviness with homebuilding software programs and technology.
- Bachelor's degree from accredited college/university preferred.
- 3 - 5 years of successful construction management and/or mentorship/coaching experience within the homebuilding industry.
- 3 - 5 years with a proven track record as Field Manager/Project Manager.
- 7 - 10 years of custom and/or production homebuilding experience.
- Maintain an adaptable and flexible attitude.
- Strong work ethic, drive, positive attitude, and decision-making skills.
- Must possess a valid and active driver's license.
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Area Construction Manager - Wichita, United States - Innovative People Solutions
Description
Who Our Client IsOur client is a 3rd generation homebuilder that focuses on high end design and smart home efficiencies that create a framework for design driven, premier homes. The company takes a wholistic approach to the homes they design and build as well as the team members they bring into the company to ensure alignment and engagement to the company's vision and culture.
What They Need
The Area Construction Manager is responsible for overseeing the company's construction and warranty functions across the organization. Effectively manage construction and warranty personnel to ensure homes are constructed in strict accordance to plans, specifications, and local codes. The ACM shall monitor the performance and response of all subcontractors and vendors as well as ensure their completion of work. The ACM should address conflicts/revisions to construction plans, constant issues/delays dealing with subcontractors and/or vendors, reoccurring building inspections issues and buyer conflicts that elevate beyond the Construction Managers. The ACM reports directly to the Chief Operating Officer.
What You'll Do
Major Functional Responsibilities:
