Outreach Coordinator - Los Angeles, United States - St. Joseph Center

Description

Job Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training. St. Joseph Center serves more than 10,000 people each year.

Brief Description of Principal Activities

Multifaceted intervention, prevention, mental health, and housing assistance is offered through street outreach and 9 service sites throughout Los Angeles County. St. Joseph Center also provides on-site services at five permanent supportive housing developments, and will provide services at an additional six more sites in the coming year. St. Joseph Center's total holistic approach to services provide our clients with the help they need to regain their stability.

Job Summary

The Coordinated Entry System (CES) is the system in which individuals experiencing homelessness and organizations providing housing resources are linked in a systematic and efficient manner. As the lead agency for Westside Service Planning Area 5 (SPA 5), St. Joseph Center is entrusted to help coordinate the work of our valued partners in our mission to end homelessness in our region and beyond. The CES Regional Outreach Coordinator will help to facilitate inter-agency outreach to our most vulnerable on the streets in our region and link them to supportive services and housing navigation teams. Under the supervision of the Program Manager of CES, the CES Regional Outreach Coordinator is responsible for the following activities:

ESSENTIAL DUTIES & RESPONSIBILITIES

The Regional Data Coordinator key areas of responsibility include:

Essential Duties:

• Work closely with homeless service providers, physical and mental health agencies, Veteran service providers, law enforcement, funders and other stakeholders to better coordinate how we outreach and connect individuals experiencing homelessness in the West LA region to pathways to housing
• Serve as the liaison in underserved areas to community, local government bodies (neighborhood councils, councils of governments, etc.), and nontraditional partners to locate "hot spots," other areas of need, share resources, opportunities for funding, coordinate work, and combat NIMBYism
• Maintain an up-to-date outreach team inventory for the Westside Region
• Track efforts in underserved areas and make recommendations to SPA-wide multidisciplinary teams of geographic locations to serve and link the team to partners within those areas
• Establish and maintain effective working relationships with relevant partners to establish streamlined referral network linkages to mental health care, health services, other supportive services, and housing navigation teams
• Facilitate CES provider case conferencing meetings for our SPA's most vulnerable on a monthly basis and share reports and updates at local monthly meetings
• Identify and implement creative outreach strategies for underserved areas of our SPA
• Help educate the community and other providers about outreach best practices
• Provide monthly reporting on Outreach trends, efforts and progress towards meeting goals
• Promote use and access of the Homeless Management Information System throughout the SPA and work closely with the Regional Data Coordinator to track and evaluate system gaps and areas of advocacy

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter. Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
• Strong level of diplomacy and teamwork with a can-do attitude
• The ability to make decisions independently and in collaboration with staff across your region and external partners
• A bilingual background is a plus.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• Significant experience providing street-based homeless services, preferably on the Westside
• Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First

Education:

• Bachelor degree or higher from an accredited college or university in social work, social sciences, public administration, public health, or a related field.

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Computer literacy required. Must be proficient in Internet research, database programs and be willing to learn other applications. Experience with Homeless Management Information Systems highly desirable.
• High proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• xxxx

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Status: Full-Time/Non-Exempt

Pay Range: $22.95 to $25.50/hr

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume.

EEO:

St. Joseph Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, status as a veteran and any other characteristic protected by federal law. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located below.