Technical Clerk for Electronics in Customer Service - Klingerstown, United States - Horizon Ventures
Description
Are you passionate about customer service? We are looking forward to hearing from you
We are seeking you (m/f/d) full-time at our location in Emskirchen/Mausdorf as
Technical Clerk - Electronics -
for after-sales service
Your qualifications
- The ideal candidate will have completed an apprenticeship as an electrician or mechatronics technician, preferably with additional training as a technician or master.
- Proven experience in mechanical and plant engineering, as well as knowledge of drives and controls (preferably Siemens).
- You possess excellent communication skills, a strong customer focus, and a solution-oriented mindset. You are also flexible, resilient, and reliable.
- You have a structured, independent, and meticulous work style.
- You have knowledge of MS Office and ERP systems, as well as strong verbal and written communication skills and proficiency in English.
A day in your life at our company
- You will be the first point of contact for our customers and dealers, providing competent support and technical advice on our machines.
- You will analyze error reports, diagnose issues, and handle complaints on a daily basis.
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