Jobs
>
Seattle

    care coordinator - Seattle, United States - Seattle Indian Health Board

    Seattle Indian Health Board
    Seattle Indian Health Board Seattle, United States

    2 weeks ago

    Default job background
    Description
    Job DetailsJob LocationInternational District
    • Seattle, WAPosition TypeFull-TimeSalary Range$ $25.
    00 HourlyJob ShiftDayJob CategoryHealth CareDescriptionSIHB Core CompetenciesCore Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

    Commitment to Indigenous and Organizational Values:
    Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.


    Accountability:
    All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.


    Collaboration:
    SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose.

    We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.


    Communication:
    We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.


    Customer Service Orientation:
    All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.


    Position Summary:

    The Care Coordinator/Clinical Case Manager (CC) role is a core member of the Care Team and focuses on coordinating all aspects of health and human services related to relative (patient) care.

    This position will serve as the point of contact for their assigned care team and for the panel of relatives served by the team.

    The CC will assist with our relative's (patient's) needs including, but not limited to, internal/external linkages to care, scheduling, document support, system navigation, referral tracking/follow-up and communications.


    Organizational Structure/Reporting Relationships:
    This position reports directly to the Director of Operations and is a member of the Operations team. This position has no direct reports.

    Organizational ResponsibilitiesHold Indigenous values and practices with respect and integrity Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented Actively participate in organizational activities with the understanding that success is achieved through teamwork.

    Recognize that communication is central to the organization's success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others' best intentions in mind.

    At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.


    Job Responsibilities:
    Consistently model SIHB's philosophy of an Indigenous Knowledge Informed System of Care.
    Serve as the point of contact for the Relative's (patient's) care team for internal and external resources.

    Consistently, professionally and efficiently communicate with nurses, doctors and assistants to facilitate clinically-informed support in pursuit of serving each Relative's health care needs.

    Maintain familiarization with the health and social issues facing American Indians/Alaska Natives, and using this knowledge to promote the delivery of appropriate health services.

    Monitor and follow-up on voicemails left either via the nursing call line or direct extension associated with the care team's Care Coordinator call line.

    Process Referrals and pre-authorizations, while reviewing for content and completeness. Request medical records from referring physicians and outside institutions, as needed.

    Assist in Relatives' scheduling needs, such as scheduling follow-up clinical and/or non-clinical visits, verifying Relative's insurance, and answering/finding an answer to questions related to scheduling needsActively participate in internal quality-improvement teams and work with team members proactively to drive quality-improvement initiatives in accordance with the mission and strategic goals of the organization, federal/state/local laws and regulations, and accreditation standards.

    Ensure services are compliant with professional standards, state and federal regulatory requirements. Assist in identifying high-risk patients and flag appropriately in the Electronic Health Records (EHR) system.

    Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.

    Other job-related duties as assignedQualificationsBackground QualificationsRequired: Bachelor's degree required or equivalent experience; Masters preferred.
    Must have at least 3 years of clinical work with patient care, case management.

    Experience with Allscripts electronic health record and practice management or other scheduling and registration software requiredBachelor's degree or equivalent experience.

    1+ year(s) of clinical work with patient care/case management. 1+ year(s) of customer service experience.

    Experience with Allscripts electronic health record and/or Epic electronic health record and practice management, or other scheduling and registration software.

    Strong physical assessment skills.
    Strong organizational, time management and interpersonal skills.

    Strong ability to consistently identify, address and monitor problems, while offering/implementing solutions within acceptable interpretation of departmental policies and procedures.

    Ability to multi-task comfortably while working with a high degree of professionalism. Exceptional interpersonal skills with the ability to develop relationships with Relatives and provide them with a positive experience. Proficiency in Microsoft Suite programs.

    Ability to demonstrate strong written, verbal and interpersonal communication skills with varying levels of internal and external agencies and medical professionals.

    Ability to work independently in a fast-paced, patient-focused environment with a professional demeanor. Functions well in stressful situations and prioritizes well with minimal direction.
    Adaptable to implemented changes and able to follow processes and procedures.


    Preferred:

    Medical Assistant Certification (MA) or 3 years relevant experienceMasters DegreeCertified Nurse's Assistant Certification (CAN)Case Management (CCMC)Work EnvironmentNormal office environment.

    Most work involves sitting, standing, working at a computer, processing paperwork, scheduling appointments via phone and fax machine. Consistent interpersonal engagement with relatives (patients) and staff. Schedules for all employees are 4/10, Monday through Friday with occasional extra hours for event.
    INFORMATION ABOUT OUR BENEFITS PACKAGE, PLEASE VISIT OUR WEBSITE
  • Sun City West Village Assisted Living and Memory Care

    Resident Care Coordinator

    2 weeks ago

    Sun City West Village Assisted Living and Memory Care Sun City West, United States

    Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life? Then come join our team · Great Place to Work Certified - come make it greater So many perks and programs · **Employee Perks, Programs, a ...

  • Links Social Services

    Healthhome Care Coordinator

    1 day ago

    Links Social Services Seattle, United States

    Care Coordinator · **Duties**: · - Schedule and coordinate patient appointments, ensuring efficient use of provider's time · - Maintain accurate and up-to-date patient records · - Communicate with patients regarding appointment reminders, follow-up care, and test results · - Assi ...

  • JanusGroup at RE/MAX Integrity

    Residential Property Manager Client Care Coordinator

    1 day ago

    JanusGroup at RE/MAX Integrity Seattle, United States

    **Seattle + Eastside Property Manager For Single-Family Homes And Condos.** · A boutique real estate firm in Seattle's SoDo neighborhood is seeking a Property Manager to manage and grow a portfolio of residential properties · We're refining the role of PM to essentially do one th ...

  • YMCA of Greater Seattle Washington

    care coordinator

    2 weeks ago

    YMCA of Greater Seattle Washington Seattle, WA , USA, United States

    Facilitates WI - Se team meetings and guides the team through the WI - Se process. Provides intensive case management and care coordination services to a caseload of 10-12 clients enrolled in Wraparound with Intensive Services (WI - Se). Provides all Care Coordinator, Program Dir ...

  • Seneca Family of Agencies

    Care Coordinator

    2 weeks ago

    Seneca Family of Agencies Seattle, United States

    Overview: · Are you looking to make a difference in the lives of children and their families? We are hiring a Care Coordinator for our Wraparound Intensive Services (WISe) Program to ensure children and families receive culturally responsive mental health services. · Now offeri ...

  • Seneca Center

    Care Coordinator

    2 weeks ago

    Seneca Center Seattle, United States

    Overview Are you looking to make a difference in the lives of children and their families? We are hiring a Care Coordinator for our Wraparound Intensive Services (WISe) Program to ensure children and families receive culturally responsive mental health services. Now offering $500 ...

  • Yakima Valley Farm Workers Clinic

    care coordinator

    3 weeks ago

    Yakima Valley Farm Workers Clinic , WA, United States

    Join our team as a Care Coordinator at our Behavioral Health Services in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we ...

  • Seneca Family of Agencies

    Care Coordinator

    3 days ago

    Seneca Family of Agencies Seattle, United States

    Overview: · Are you looking to make a difference in the lives of children and their families? We are hiring a Care Coordinator for our Wraparound Intensive Services (WISe) Program to ensure children and families receive culturally responsive mental health services. · Now offeri ...

  • SEATTLE INDIAN HEALTH BOARD

    care coordinator

    2 weeks ago

    SEATTLE INDIAN HEALTH BOARD , WA, United States

    Job Details · Job Location · Pioneer Square - Seattle, WA · Position Type · Full-Time · Salary Range · $ $25.00 Hourly · Job Shift · Day · Job Category · Health Care · Description · SIHB Core Competencies · Core Competencies are foundational commitments and skills that all SIHB s ...

  • Seattle Indian Health Board

    care coordinator

    2 weeks ago

    Seattle Indian Health Board , WA, United States

    Job Details · Job Location: Pioneer Square - Seattle, WA · Position Type: Full-Time · Salary Range: $ $25.00 Hourly · Job Shift: Day · Job Category: Health Care · Description · SIHB Core Competencies · Core Competencies are foundational commitments and skills that all SIHB staff ...

  • Pacific Medical Centers

    Patient Care Coordinator

    2 weeks ago

    Pacific Medical Centers Pioneer Square, United States Full time

    Description · The Patient Care Coordinator functions as an integral team member of the PacMed mammography services providing support and clinical coordination of multiple patient care services. The PCC exercises independence in the planning and accomplishment of a wide spectrum o ...

  • Pacific Medical Centers

    Patient Care Coordinator

    5 days ago

    Pacific Medical Centers Pioneer Square, United States

    Description · The Patient Care Coordinator functions as an integral team member of the PacMed mammography services providing support and clinical coordination of multiple patient care services. The PCC exercises independence in the planning and accomplishment of a wide spectrum o ...

  • Catholic Community Services of Western Washington

    Psychiatric Care Coordinator

    1 week ago

    Catholic Community Services of Western Washington Seattle, United States

    Full-time position starting at $ $31.33/hr (D. O. E) with COMPETITIVE BENEFITS INCLUDE:Medical, Dental, Vision, Life Insurance and Long-Term Disability. Health Savings Account and Flexible Spending Account. Generous PTO, paid sick time, 15 day Care Coordinator, Psychiatric, Behav ...

  • Acti - Kare Responsive in Home Care

    Client Care Coordinator

    2 weeks ago

    Acti - Kare Responsive in Home Care Seattle, United States Full time

    Acti-Kare is seeking a compassionate and detail-oriented Client Care Coordinator to help seniors live independently and with dignity in their own homes. As a Client Care Coordinator, you will ensure our clients receive the highest quality of personalized, in-home care and support ...

  • Homewatch CareGivers

    Home Care Coordinator

    2 weeks ago

    Homewatch CareGivers Seattle, United States Full time

    Home Care Coordinator · This position is best for a Independent Self Starter who likes to stay busy · In-Home Care– 50K, Health Insurance, PTO, Bonus, Company Car, Paid Gas and Routine Maintenance and Oil changes. · We are a well-established, well-respected, Home Care Services co ...

  • Common Spirit

    care coordinator rn

    2 weeks ago

    Common Spirit Seattle, WA , USA, United States

    Overview · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan ...

  • University of Washington

    patient care coordinator

    2 weeks ago

    University of Washington Seattle, WA , USA, United States

    Triage medical information in a specific medical or surgical specialty Schedule pre-surgery/pre-transplant diagnostic procedures and related patient appointments Act as a liaison between patients, consulting physician, referring physician, or outside Patient Care, Care Coordinato ...

  • Virginia Mason Franciscan Health

    care coordinator rn

    2 weeks ago

    Virginia Mason Franciscan Health Seattle, WA , USA, United States

    **Overview** · Virginia Mason Franciscan Health brings together two award winning health systems in Washington state, CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and ne ...

  • University of Washington

    patient care coordinator

    2 weeks ago

    University of Washington Seattle, WA , USA, United States

    Triage medical information in a specific medical or surgical specialty Schedule post-surgery diagnostic procedures and follow-up patient appointments Act as a liaison between patients, consulting physician, referring physician, or outside agency to c Patient Care, Care Coordinato ...

  • Anchor Light Therapy

    Sr. Care Coordinator

    1 day ago

    Anchor Light Therapy Seattle, United States

    ResponsibilitiesALTC's Sr. Care Coordinator will work onsite for 40 hours per week and will perform the following duties:Performing the daily Care Coordination team duties, as communicated by the Business Manager every Monday. These duties include, but are not limited to:Answerin ...