National Service Program Coordinator - New York, United States - NYC Office Of The Mayor

NYC Office Of The Mayor

Verified Company

New York, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

NYC Service

Position

National Service Program Coordinator

Job Number: 43050

The Agency You'll Join
The NYC Mayor's Office administers all city services, public property, most public agencies, and

enforces all city, state, and federal laws within New York City. New York City's Mayor, Eric Adams is

head of the executive branch of New York City's government. Mayor Adams has served the people of

New York City as an NYPD officer, State Senator, and Brooklyn Borough President. The Adams'

Administration is leading the fight to make New York City's economy stronger, reduce inequality,

improve public safety, and build a stronger, healthier city that delivers for all New Yorkers. As an

agency, we value fairness, helpfulness, transparency, leadership and build our teams around these

values. For current job opportunities visit our careers page.

The Team You'll Work With
NYC Service is a division of the Mayor's Office that provides meaningful access, opportunity, and

resources for communities to come together and answer the call to serve NYC. We envision a city

where New Yorkers are united by service and together, build a culture where New Yorkers uplift one

another and take responsibility for the success of our city. To learn more about NYC Service, visit

The Problems You'll Solve
The National Service Program Coordinator will join two other program coordinators, and each will lead

and support key elements of NYC Service's national service (AmeriCorps) programs, reporting to the

National Service Professional Development & Member Support Director. Responsibilities include but

are not limited to the following:

_Member and Host Site Management _

Oversee approximately 40 AmeriCorps members serving at host sites across the City,

supporting members throughout their service term.

Conduct inperson site visits and ensure member compliance on AmeriCorps procedures and

processes.

Manage relationships with host site supervisors and NYC Service AmeriCorps members.
Manage aspects of NYC Service AmeriCorps program compliance including approving

timesheets and submitting payroll bi-weekly.

Coordinate the monthly collection, reporting, and validation of metrics from AmeriCorps

members and organizational partners.

Write elements of funding midterm and final reports and provide program information support

on grant funding requests, including collecting member testimonials.

Update existing and create new content for the member and supervisor handbooks, program

manual and NYC Service operations manual.

Manage aspects of program development and logistics for NYC Service AmeriCorps training and

events.

Lead 1 of 3 supervisor meetings that span across all 3 AmeriCorps programs.
Facilitate monthly cohort calls and biweekly office hours for the AmeriCorps members you

oversee.

Lead the selection process for members to become part of a member committee.
Coordinate and facilitate member committee meetings to aid in the execution of committee

projects.

Design and execute National Days of Service for members across all 3 AmeriCorps programs.

_Program Support _

Lead the program evaluation process for NYC Service AmeriCorps programs including

facilitating the RFP process, managing the vendor, supporting data collection, and selecting

comparison groups and other participants.

Participate in internal host site and member recruitment committee.

description preparation, and conducting supervisor interviews.

Participate in the recruitment process for AmeriCorps members including attending career fairs,

conducting phone screens, and assisting in the interview matching process between applicants

and host sites.

completing required steps and preparing member folders for file audits the upcoming program

year including member contracts, documents, and letters of service.

Facilitate exiting process when members exit from the AmeriCorps program including sending

members next steps and exiting them from the AmeriCorps system.

Support alumni engagement efforts.

_Advance NYC Service Mission, Values, and Goals _

Represent NYC Service at select events.
Be available on select weekends and on select evenings for projects.
Provide project support with other service activities and programs, as needed, including

emergency volunteer response.

Support City initiatives as needed, including but not limited to possible emergency response

and recovery.

About You

Bachelor's Degree OR High School Diploma + 3 years relevant experience (Minimum)
Background in social work, counseling, or another social/human services field a STRONG plus
Background in training, curriculum development or event management a STRONG plus
Commitment to national service programs and volunteerism (AmeriCorps alumni a plus)
Experience or comfort in individual counseling, problem solving, and guiding others through

complex circumstan