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Waukegan

    Food Server - Waukegan, United States - Full House Resorts

    Full House Resorts
    Full House Resorts Waukegan, United States

    1 week ago

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    Description

    A Food Server is responsible for the experience of the guest. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino.

    Essential Job Functions:

    • Consistently following established sequence of service to provide the highest level of service to our guests
    • Building and establishing a personal clientele through guest interaction, name/face recognition
    • Anticipating guests needs and responding appropriately
    • Responsible for a cash bank to insure quick service for our cash paying guests
    • Performing all opening and closing duties daily
    • Maintaining cleanliness of shift area and service bar/stations
    • Working as a team to insure the highest level of guest satisfaction
    • Following all policies and procedures set forth by the company
    • Following all health and safety regulations
    • Communicating effectively with management and team members alike
    • Maintaining the highest level of professionalism with both guests and team members
    • Responsible to comply with all managers and direct supervisor requests
    EDUCATION and/or EXPERIENCE:

    Preferred:

    Bi-lingual a plus

    CERTIFICATES, LICENSES, REGISTRATIONS:

    Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

    KNOWLEDGE/SKILLS/ABILITIES:

    Restaurant servers must possess a working knowledge of the systems used within our company.In particular the cocktail server must be proficient in the following:
    • Opening and closing procedures
    • Food knowledge
    • Beverage knowledge
    • POS System
    • Cash handling procedures
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