Jobs
>
Rochester

    client account representative - Rochester, United States - Catholic Charities Family Community Services

    Catholic Charities Family Community Services
    Catholic Charities Family Community Services Rochester, United States

    2 weeks ago

    Default job background
    Description

    CLIENT ACCOUNT REPRESENTATIVE
    Job Details

    Job Location

    87 North Clinton Ave - Rochester, NY

    Position Type

    Full Time

    Education Level

    High School Diploma or GED

    Job Shift

    Day

    Description

    General Description

    Under supervision, processes and bills medical and rent charges. Works claim denials and outstanding Invoices for all Medicaid, MCO, Commercial and County payers for agency programs.

    Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.


    Starting Rate:
    $22.00 / hour

    Essential Duties and Responsibilities

    Bills medical claims for all Medicaid, MCO and Commercial Insurance payers for all assigned programs.

    Creates charges in billing system on a daily basis

    Reviews Responsible Party charges for verification of insurance and makes corrections as needed

    Requests authorizations for outpatient services when required by payer


    Reviews and corrects any front-end billing edits prior to submitting claim batches to clearinghouse by working directly with billing support when needed.

    Batches claims and uploads to clearinghouse or directly to payer


    Reviews, corrects and resubmits any clearinghouse or insurance claim rejection error messages by working directly with clearinghouse or billing support when needed.

    Completes paper claim forms (UB- 04 and HCFA1500) and mails directly to payer when needed

    Troubleshoots billing issues when necessary

    Works Denials for all Medicaid, MCO and commercial payers for all assigned programs.

    Works and resolves daily denials received from all payers

    Follows up on outstanding accounts receivables for all payers

    Processes all refunds and claim adjustments requests received by compliance

    Submits refunds to payers in a timely manner to resolve credit balances

    Ensures the claims and denials are followed up on in a timely manner to ensure collection of payment

    Utilizes claims management to track and report on claim status and to ensure a timely follow-up process is followed

    Performs adjustments and write offs to client accounts for all assigned programs.

    Requests appropriate approval prior to processing any write offs


    Adheres to all applicable federal and state laws, including but not limited to those governing client confidentiality, privacy, program standards and billing and documentation standards.

    Has knowledge of federal and state standards governing program documentation and Medicaid and Medicare billing standards and completion of all required service documentation in accordance with such standards

    Maintains up-to-date professional knowledge through reading, workshops/trainings and conferences, as appropriate

    Participates in relevant Agency meetings and/or trainings


    Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.

    Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse

    Other duties as assigned

    Note:
    The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

    Qualifications

    Qualifications

    Education:
    Associates degree in Business Administration or Accounting or equivalent combination of education and experience.

    Experience:
    At least 1 year accounting or client billing experience required, preferably in a non-profit setting.

    Physical Demands/Work Environment:

    The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting.

    Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
    The noise level in the work environment is usually quiet.

    Compliance:

    Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards.

    All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.

    Ability to prioritize assignments, plan, and complete work projects with minimal direction,

    An ability to work efficiently and effectively and meet deadlines,

    An ability to work under pressure,

    Excellent verbal/written skills,

    Ability to maintain confidentiality,

    Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.

    Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,

    Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.
  • Performix

    Patient Account Representative

    1 week ago

    Performix Rochester, United States

    Duties: · Institutional Insurance and reimbursement expert for one or more of the following business lines: durable medical equipment. · Performs all aspects of the billing and collection processes for the individual business lines across the enterprise. · These processes includ ...

  • Sean Davern - State Farm Agent

    Account Representative

    2 weeks ago

    Sean Davern - State Farm Agent Rochester, United States

    Job Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...

  • Ryan Sanz - State Farm Agent

    Account Representative

    1 week ago

    Ryan Sanz - State Farm Agent Rochester, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Free food & snacks · Paid time off · Profit sharing · Training & development · Position Overview · State Farm Insurance Agent located in Rochester, NY is seeking an outgoing, career-orient ...

  • Olmsted Medical Group

    Patient Account Representative

    2 weeks ago

    Olmsted Medical Group Rochester, United States

    ** Patient Account Representative - Customer Service - 1.0 FTE - Day Shift** · **Job Category****:** Office/Clerical **Requisition Number****:** PATIE001790 Showing 1 location **Job Details** · **Description** · Answers incoming phone calls from patients. · Answers questions ...

  • Catholic Charities Family Community Services

    client account representative

    2 weeks ago

    Catholic Charities Family Community Services Rochester, United States

    **CLIENT ACCOUNT REPRESENTATIVE** · **Job Details** · **Job Location** · 87 North Clinton Ave - Rochester, NY · **Position Type** · Full Time · **Education Level** · High School Diploma or GED · **Job Shift** · Day · **Description** · **General Description** · Under s ...

  • Catholic Family Center

    client account representative

    2 weeks ago

    Catholic Family Center Rochester, United States

    Job DetailsJob Location87 North Clinton Ave - Rochester, NYPosition TypeFull TimeEducation LevelHigh School Diploma or GEDJob ShiftDayDescriptionGeneral DescriptionUnder supervision, processes and bills medical and rent charges. Works claim denials and outstanding Invoices for al ...

  • Catholic Family Center

    client account representative

    1 week ago

    Catholic Family Center Rochester, United States

    Job Details · Job Location · 87 North Clinton Ave - Rochester, NY · Position Type · Full Time · Education Level · High School Diploma or GED · Job Shift · Day · Description · General Description · Under supervision, processes and bills medical and rent charges. Works cla ...

  • Klein Steel

    Customer Account Representative

    5 days ago

    Klein Steel Rochester, United States

    The basic principles by which Klein Steel operates were established 50 years ago: listen to the customer; maintain great inventory; provide quick, dependable, friendly and accurate service; invest in new equipment and technologies; and always treat customers and employees fairly. ...

  • Monroe Community College

    Student Accounts Representative, Accounting Services Provisional

    2 weeks ago

    Monroe Community College Rochester, United States

    Job Description: · Job Function: · DISTINGUISHING FEATURES OF THE CLASS: · This is a senior level clerical position involving responsibility for independently performing difficult and complex clerical and account keeping tasks requiring a thorough knowledge of department procedur ...

  • ASSA ABLOY Fenestration

    Customer Account Representative 1

    2 weeks ago

    ASSA ABLOY Fenestration Rochester, United States

    Job DetailsJob LocationASSA ABLOY Fenestration Corporate - Rochester, NYPosition TypeFull TimeSalary Range$ $20.00 HourlyJob CategoryCustomer ServicePosition SummaryEnsures delivery of excellent customer service through professional customer communication, and coordination with o ...

  • ASSA ABLOY Fenestration

    Customer Account Representative 1

    1 week ago

    ASSA ABLOY Fenestration Rochester, United States

    Job Details · Job Location · ASSA ABLOY Fenestration Corporate - Rochester, NY · Position Type · Full Time · Salary Range · $ $20.00 Hourly · Job Category · Customer Service · Position Summary · Ensures delivery of excellent customer service through professional customer ...

  • WP Beverages Pepsi-Cola

    Merchandiser

    2 weeks ago

    WP Beverages Pepsi-Cola Rochester, United States

    **Job Brief**: · Work at a variety of stores stocking & rotating shelves, coolers & displays. Requires a driver's license and ability to do physical work. · **About WP Beverages · - Pepsi**: Would you like to work with some of the fastest growing beverage brands in the industry? ...

  • Topp Industries, Inc

    Customer Service/data Entry Clerk

    2 weeks ago

    Topp Industries, Inc Rochester, United States

    **SKILLS**: · Excellent customer service, telephone and typing skills are a requirement for this position. Remaining professional, even when helping an angry customer, is paramount to succeeding as a customer service representative, as is knowing and being able to explain relevan ...

  • SYSCO

    Sales Consultant

    1 week ago

    SYSCO Rochester, United States Full time

    Company: · US1635 Greco Wisconsin (Bellissimo Distribution, LLC)Zip Code: · 53154Minimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · Up to 50%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but i ...

  • Woodlawn Hospital

    Pre-registration Specialist

    6 days ago

    Woodlawn Hospital Rochester, United States

    Woodlawn Health is located in Fulton and Marshall County, Indiana. We are a rural health system earning the right to care for our community Our flagship hospital and three rural clinics are located in Rochester, Indiana. We also have clinics in Akron and Argos, Indiana. · Our Mis ...

  • Albany International Corp.

    Quality Manager

    1 week ago

    Albany International Corp. Rochester, United States

    **Position Summary**: · *** · This is the top quality role in each functioning facility. Incumbent is accountable for decisions within the facility relative to operational compliance with all regulatory requirements and quality system procedures, appropriate use of CAPA and quali ...

  • Fresenius Medical Care

    Outpatient Registered Nurse-RN Rochester NH

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES:3 months of structured dialysis education provided-no experience required · No overnights or Sundays · Supportive tenured leadership · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Adva ...

  • Fresenius Medical Care

    Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES: · Clinic Location: Clinton Crossing · Full Time Position · Diaylsis Experience Not Required, Will Train · 12 Week Paid Training Progr · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical A ...

  • Fresenius Medical Care

    Acute Dialysis Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES: · This position will cover Portsmouth Regional Hospital, Northeast Rehab, Wentworth Douglas Hospital in Dover NH and York Hospital in York Maine. · 2021 and 2022 America's 'Most Loved Workplaces' by Newsweek · No prior RN dialysis experience required; 12 weeks ...

  • Fresenius Medical Care

    Acute Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES:This position will help support the following locations: MA locations include the North shore and Merrimack Valley. The NH locations are Dartmouth, Seacoast, and Manchester. · 15% Float differential will be given · 2021 America's 'Most Loved Workplaces' by News ...