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    Patient Account Representative - Rochester, United States - Performix

    Performix
    Performix Rochester, United States

    2 weeks ago

    Default job background
    Description

    Duties:

    · Institutional Insurance and reimbursement expert for one or more of the following business lines: durable medical equipment.

    · Performs all aspects of the billing and collection processes for the individual business lines across the enterprise.

    · These processes include service pre-certification, insurance coverage review and personal responsibility determination, communications with patients, claim submissions, denial review, rebilling, appeals, and accounts receivable management.

    · Utilizes skills in problem solving, customer service, and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account, billing and payment issues for patients, physicians, nurses, pharmacists, technicians and social workers.

    · Interprets, applies and communicates Client policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and Client.

    Education:

    · Associate Degree in finance, business or healthcare related majors and one year experience in medical, pharmacy or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years' experience in medical, or durable medical equipment billing and collection activities.

    · Qualified candidate must possess strong human relations, communication, problem solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution.

    · Must be able to work independently and in a team environment.

    · Candidate should have experience working with Windows based software, Microsoft Word, Excel, and the Internet.

    · Keyboarding experience required.

    · Claims management software experience desired.

    Required:

    · Excellent Communication Skills


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