- Assist clients with product inquiries and resolve payment-related issues
- Process payments, refunds, and adjustments accurately and in a timely manner
- Provide guidance and support to clients regarding payment processing procedures
- Maintain accurate records of customer interactions and transactions
- Processes risk reviews and chargebacks
- Assists with customer onboarding and terminal troubleshooting
- Collaborate with other teams to ensure smooth payment operations and resolve any customer concerns promptly
- Has a friendly and approachable demeanor
- Has excellent communication and interpersonal skills
- Is detail-oriented and has strong problem-solving abilities
- Is able to manage time effectively and prioritize tasks
- Has a high level of proficiency in computer and internet usage
- Previous experience in a customer support or payment services role
- Experience with payment processing systems, underwriting, risk reviews, and chargebacks is a plus
- Knowledge of card brand rules
- High school diploma or equivalent is required
- Health Insurance including medical, dental, vision, life)
- EO Medical paid at 100%
- Generous PTO
- 401K with company match
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Customer Service Representative
2 days ago
Norco, Inc Longview, United States Part timeJob Description · Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, bu ...
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customer service representative
1 day ago
Family Dollar Longview, United StatesFamily Dollar S HIGH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Customer Service Representative
2 days ago
GovernmentJobs Longview, United StatesGovernment Jobs - Full-Time - $31,694.00 Annually Performs a variety of customer service functions on behalf of the City's Water Utilities Division; provides information and assistance to utility customers; receives and processes service requests; processes and posts utility paym ...
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Customer Service Representative
1 day ago
City of Longview, TX Longview, United StatesSalary : $31,694.00 Annually · Location : Longview, TX · Job Type: Full-Time · Job Number: /346 · Department: Financial Services · Division: Utilities · Opening Date: 09/13/2023 · Description · Performs a variety of customer service functions on behalf of the City's Water ...
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Penske Logistics Longview, United StatesLocation: 5117 West Loop 281, Longview, TX 75603 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and s ...
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Customer Service Representative
2 weeks ago
Aire Serv of Longview Longview, United StatesAs a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests. Exemplifying our code of values by showing respect and courtesy to all customers and employees. · You ...
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Customer Service Representative
3 weeks ago
Clearwave Communications Longview, United States** Customer Service Representative** · **Job Category****:** System **Requisition Number****:** CUSTO03357 Showing 1 location **Job Details** · **Description** · As a Customer Service Representative at Sparklight, you will consistently exceed delivery on our promises to be hel ...
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Allstate - Fullman & Lawrence Agency Longview, United StatesJob Description · Job DescriptionIf you are looking to work for a well-establishedinsurance agency, then apply today because we are hiring Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every cus ...
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Loan Services Representative
1 week ago
Citizens Bank Kilgore, United StatesJob Description · Job DescriptionSummary of Position · Reports to the Loan Administration Manager or designated officer, responsible for preparation and/or review of documents related to consumer, commercial, letters of credit, energy, SBA and real estate loans to ensure complian ...
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Nexus Dynamics Gladewater, United StatesWe are currently seeking a responsible individual to assist with data entry and provide telephone and written support to our clients in Gladewater. This position also involves performing various administrative tasks. (No outbound calls or sales involved). The ideal candidate will ...
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customer service representative
1 day ago
Family Dollar Harleton, United StatesFamily Dollar HIGHWAY 1544 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
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customer service representative
3 weeks ago
Family Dollar Henderson, United StatesFamily Dollar - 109 STATE HIGHWAY 64 W [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complet ...
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customer service representative
3 hours ago
Family Dollar Winona, United StatesFamily Dollar - 313 N. MAIN [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Patient Services Representative
2 days ago
Genesis Prime Care Marshall, United StatesJob Description · Job DescriptionLocation: Marshall, Tx (in person) · It is the Mission of Genesis PrimeCare to positively impact the health and wellbeing of the communities we serve. Genesis PrimeCare is a multi-disciplined healthcare organization delivering comprehensive famil ...
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Customer Service Representative Part
5 days ago
Meridian Farm Market Marshall, United States Full time**Now Hiring: Customer Service Representative Part & Full-Time (Day-time hours)** · **Customer Experience All-Star** *(**translation**: I make peoples day)* · Were looking for part-time customer-service representatives help in our store · If you are a friendly people person pl ...
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Sales Representative
1 week ago
Impact Property Solutions Longview, United StatesJob Posting Description · Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they ...
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Loan Services Representative
2 weeks ago
Citizens Bank Kilgore, United StatesJob Description · Job DescriptionSummary of Position · Reports to the Loan Administration Manager or designated officer, responsible for preparation and/or review of documents related to consumer, commercial, letters of credit, energy, SBA and real estate loans to ensure complian ...
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Patient Access Representative
2 weeks ago
Christus Health Longview, United States· Summary: · Patient Access Representatives facilitate a welcome andeasy access to the facility and are responsible for establishing anencounter for any patient who meets the guidelines for hospitalservice. Patient Access staff ensures that all data entry isaccurate including de ...
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Patient Access Representative
1 week ago
Christus Health Longview, United States Full time· Summary: · Patient Access Representatives facilitate a welcome andeasy access to the facility and are responsible for establishing anencounter for any patient who meets the guidelines for hospitalservice. Patient Access staff ensures that all data entry isaccurate including de ...
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Patient Access Representative
1 week ago
Christus Health Longview, United States Full time· Summary: · Patient Access Representatives facilitate a welcome andeasy access to the facility and are responsible for establishing anencounter for any patient who meets the guidelines for hospitalservice. Patient Access staff ensures that all data entry isaccurate including de ...
Payment Services Representative - Longview, United States - iClassPro, Inc.
Description
Job Description
Job Description***This is NOT a remote position***
We are looking for a friendly and detail-oriented Payment Services Representative to join our team at iClassPro, Inc. As a Payment Services Representative, you will be responsible for providing excellent customer service and support to our clients regarding payment processing and other product inquiries. With your friendly and approachable demeanor, you will serve as the front-line contact for our clients, ensuring their satisfaction and helping them navigate any payment-related concerns.
In this role, you will:
We are looking for someone who:
Education and Experience:
Benefits
Please note that this position requires both an acceptable background check and credit history check as part of the hiring process, due to the sensitive nature of the role involving access to customer credit card data.
Payment Services Representative professionals in Longview
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Sean Kershaw
Professional, dedicated, team player