- Creating clear and effective lines of communication between internal and external clients to ensure timely and efficient deliverables.
- Utilizing email to ensure effective communication with internal and external clients.
- Constantly seeking new ways to improve customer service.
- Researching client requests and ensuring timely and accurate follow through, including implementation of process improvements to minimize repeat issues.
- Providing internal and external clients with accurate feedback to ensure understanding.
- Facilitating the sending and retrieving of files through secure file transfer mechanisms.
- Pulling through operational requirements as outlined in client contracts.
- Tracking and following up with external clients to ensure payment for invoices are received monthly.
- Coordinating client performance and touch base meetings.
- Researching and handling daily inquiries.
- Creating and maintaining internal process documentation.
- Seeking and executing process efficiencies.
- College degree preferred or equivalent, related experience.
- Prior experience of working with clients or the public is helpful, but not required.
- Collections background strongly desired.
- Proficient with MS Office applications, specifically Outlook, Excel, and Word.
- Proficient with Zoom and Microsoft Teams applications.
- Always demonstrates a high degree of professionalism.
- Self-motivated, ability to multi-task in a fast-paced environment and adapt to changes in priorities.
- Detail orientated with a high expectation for accuracy and timeliness.
- Highly organized with the ability to successfully perform multiple tasks simultaneously and meet deadlines.
- Excellent relationship building and collaborative skills.
- Ability to work independently and as a member of a team.
- Prior experience in the financial services industry valuable but not required.
-
Client Services Specialist
1 week ago
Jefferson Capital Systems St Cloud, United StatesABOUT THE JOB: · Are you a self-motivated individual as well as a multi-tasker? Do you enjoy a fast-paced environment that requires attention to the details? Then the Client Services Specialist role is calling your name. The Client Services staff provide a high-quality level of s ...
-
Retail Service Specialist
2 weeks ago
O'Reilly Auto Parts St Cloud, United StatesO'Reilly Automotive th St [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales ...
-
Customer Service Specialist
1 day ago
VERMILION HOLDINGS GROUP Sauk Rapids, United StatesJob Description · Job Description ***POSITION AVAILABLE TO FLORIDA RESIDENTS ONLY*** · Our Ideal Candidate Vermilion Holdings Group is looking for a hyper-organized and customer-obsessed Customer Service Specialist who is upbeat, outgoing, motivated, and has an entrepreneurial s ...
-
Customer Service Specialist
6 hours ago
VERMILION HOLDINGS GROUP Sauk Rapids, United StatesJob Description · Job Description***POSITION AVAILABLE TO FLORIDA RESIDENTS ONLY*** · Our Ideal Candidate · Vermilion Holdings Group is looking for a hyper-organized and customer-obsessed Customer Service Specialist who is upbeat, outgoing, motivated, and has an entrepreneurial ...
-
Customer Service Specialist
6 hours ago
VERMILION HOLDINGS GROUP Sauk Rapids, United StatesJob Description · Job Description***POSITION AVAILABLE TO MINNESOTA RESIDENTS ONLY - ONSITE AT OUR SAUK RAPIDS LOCATION*** · Our Ideal Candidate · Vermilion Holdings Group is looking for a hyper-organized and customer-obsessed Customer Service Specialist who is upbeat, outgoing, ...
-
Fleet Service Specialist
2 weeks ago
Fleet Farm Waite Park, United StatesIf you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verif ...
-
Stearns County St Cloud, United StatesTo provide the initial and on-going determination of clients eligibility for federal and state public assistance programs while interacting with a diverse range of clients to provide quality customer service. This position is responsible for reviewing financial documents, interpr ...
-
Client Services Specialist
1 week ago
Toppan Merrill Sartell, United StatesJob Description:About the Role:The Client Service Specialist at Toppan Merrill ensures that customers receive the best service possible through processing orders, preparing general correspondence & coordinating with other functions as required. This is a hybrid role. Assists clie ...
-
Support Staff-vpk Lead Paraprofessional
1 week ago
School District of Osceola County Saint Cloud, United States**Auto req ID** · 11536BR · **Job description** · Serves as the Lead Paraprofessional in Voluntary Pre-Kindergarten classrooms, working in conjunction with the Pre-Kindergarten Specialists. The VPK Lead Paraprofessional will provide appropriate educational opportunities and instr ...
-
Referral Coordinator
1 week ago
Primary Psychology of Central Florida, LLC Saint Cloud, United StatesJob Overview: · We are seeking a detail-oriented and organized individual to join our team as a Referral Coordinator. As a Referral Coordinator, you will be responsible for managing and coordinating patient referrals within a medical office setting. This is a vital role in ensuri ...
-
Veterinary Technician
11 hours ago
Countryside Animal Hospital Saint Cloud, United States**Purpose**: · The veterinary technician works directly with the veterinarian to ensure quality standards of patient care and to aid the veterinarian in achieving greater efficiency by relieving them of technical work. The Veterinary Technician assists in multiple procedures prov ...
-
Psychological psychotherapist
2 weeks ago
Eclipse Enterprises St. Cloud, United StatesOur client, a renowned specialist clinic, is currently seeking a PSYCHOLOGICAL PSYCHOTHERAPIST (M/F/D) for the St. Cloud area in Kempten. THE OFFER: * Varied work in a modern specialist clinic with a supportive working atmosphere * Wide range of psychotherapy services, including ...
-
Specialist in the medical care center
1 week ago
Stellar Innovations St. Cloud, United StatesJob Description · Our client in Lower Saxony is currently looking for a motivated specialist in radiology (m/f/d) to join their team at the earliest possible date, either part-time or full-time, and enrich their team and MVZ with their expertise. · About the MVZ · The Medical ...
-
House Manager
2 weeks ago
Spectrum Industries St. Cloud, United StatesSt. Cloud Children's Home Makers NON-PROFIT LTD. has been a recognized youth welfare provider since 1993 with various locations in the Leipzig region. Our goal is to provide a home for our children and adolescents and to raise them to become independent, responsible, and confiden ...
-
Recruiter (male/female/diverse)
2 weeks ago
Velocity Enterprises Waite Park, United StatesWe are currently seeking a full-time HR Specialist / Recruiter / Talent Manager (m/f/d) to join our team at Waite Park as soon as possible. · _*Your Benefits:*_ · * Free on-site cafeteria starting in 2024 · * On-site company daycare starting in 2024 · * Gaming floor starting in 2 ...
-
Stearns County, Minnesota St Cloud, United StatesSalary: See Position Description · Location : Waite Park, MN · Job Type: Full-time · Job Number: · Department: Environmental Services Department · Opening Date: 05/06/2024 · Closing Date: Continuous · Position Description · SALARY: · Starting Range: $ $35.6740/hourly · F ...
-
Customer Service Specialist
2 days ago
Ryburn Automotive Group Monticello, United StatesJob Description · Job DescriptionA Customer Service Specialist primarily serves to welcome and receive and process customer transaction requests. Such job encompasses all retail transactions in a fiscal office setting where the ability to quickly add, subtract and use computer sy ...
-
Lead Public Service Specialist
2 weeks ago
County of Sherburne Minnesota Sherburne County, United StatesEnsure the proper processing and execution of civil process papers and documents in a timely manner according to applicable State Statutes and regulations. Essential Duties and Responsibilities The following duties are normal for this position. T Civil, Public Service, Sheriff, S ...
-
PT Customer Service Specialist
3 weeks ago
Ferrellgas Little Falls, United States Full time[Customer Support / Fully Remote] - Anywhere in U.S. · / Competitive pay / PTO / 401k match / Paid training - As a Customer Service Specialist you'll: · Work with customers on a daily basis to sustain and improve business relationships; Use fact-finding sales methods to customize ...
-
Senior physician for anesthesiology
2 weeks ago
Sapphire Solutions Kraemer, United Statesakut Doc is a specialist in the recruitment and placement of doctors within the akut... Med Group, which is the nationwide market leader for medical professionals. We advise and support doctors in their search for a suitable position, helping them to achieve their personal career ...
Client Services Specialist - Saint Cloud, United States - Jefferson Capital Systems
Description
Job Description
Job DescriptionABOUT THE JOB:
Are you a self-motivated individual as well as a multi-tasker? Do you enjoy a fast-paced environment that requires attention to the details? Then the Client Services Specialist role is calling your name. The Client Services staff provide a high-quality level of service to both internal and external clients in support of our three major business lines: Debt Collections, Bankruptcy and Payment Rewards. This role is vital to the ongoing success of the company as it directly impacts how our external clients perceive Jefferson Capital Systems, as well as how our internal clients execute on client deliverables. Client Services is also responsible for adhering to and enforcing compliance; which includes extensive quality assurance efforts to ensure accuracy and effectiveness.
Primary Responsibilities:
WHAT YOU BRING TO THE TABLE:
