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    Store Manager - Miami, United States - Warby Parker

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    Full time
    Description

    What you'll do:

  • Represent and communicate Warby Parker's values and philosophy to customers and team members
  • Execute and improve all operational activities to meet your store's financial targets and customer experience goals
  • Consistently follow company-wide processes to maintain brand consistency
  • Manage daily scheduling and payroll for the entire store team
  • Coordinate store events with our Marketing team
  • Implement existing procedures (and create new ones) to protect the company's inventory and assets
  • Follow and enforce protocols to ensure risk management and safety
  • Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
  • Lead biannual performance and development reviews for each store team member
  • Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
  • Create an inclusive workplace culture by treating all teammates and customers with respect
  • Attend company leadership trainings, including our annual Store Leader Summit
  • Who you are:

  • Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
  • Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
  • A clear, honest, and empathetic communicator who's able to make tough decisions
  • An organized, entrepreneurial go-getter—you're unafraid of taking calculated risks to deliver results
  • An upbeat collaborator with strong interpersonal skills
  • A resourceful problem-solver and out-of-the-box thinker when faced with challenges
  • Curious and willing to question how things are done and how they could be done better
  • Able to inspire your team by promoting our vision and purpose in a compelling way
  • Highly interested in business, technology, and fashion
  • Ready to bring fun into your workplace but willing to put in long hours when required
  • Passionate about providing nothing-but-wonderful service
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
  • Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask)

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