- Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests)
- Ensure all client requirements are met within the Guest Relations functions with a high level of professionalism
- Welcomes tenants/employees and announces clients, applicants, and visitors. Maintains neat appearance of reception/lobby area, conference rooms café, and other common areas.
- Performs general administrative duties associated with distributing packages and mail as needed.
- May order and stock office supplies such as café supplies, equipment toner, printer paper, freight, and shipping supplies, etc. Determines standard supplies and information to be maintained at the front desk.
- Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner.
- Complete other duties as assigned.
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Workplace Experience Receptionist - New York City, United States - CBRE
Description
Workplace Experience ReceptionistJob ID
160949
Posted
01-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
New York City - New York - United States of America
The Workplace Experience Receptionist is the first point of engagement with team members and visitors alike.
This role acts as the heartbeat of the company by providing personalized services and administrative support to build a sense of community, crafting a warm, encouraging, and servicing atmosphere that improves the Experience.
What you'll do:
What you'll need:
This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting to 40 lbs.
Why CBRE?
A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.
We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at U.S.) and Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Host
Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services.
Put simply:
our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most.
Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)