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    program assistant - Los Angeles, United States - Union Rescue Mission

    Union Rescue Mission
    Union Rescue Mission Los Angeles, United States

    6 days ago

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    Description

    Job Description

    Job DescriptionDescription:

    PROGRAM ASSISTANT POSITION SUMMARY:

    The Program Assistant will assist management, monitor guests, and promote a safe and secure environment.

    PROGRAM ASSISTANT CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM's standard for employment, "Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people." The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.

    PROGRAM ASSISTANT ESSENTIAL FUNCTIONS:

    • Actively monitor guests, ensure compliance with all program guidelines and expectations.
    • Conduct property/room inspections, as needed.
    • Follow established protocols for medical emergencies and unusual/disruptive activity.
    • Provide written documentation, as required (may include reports, presentations, and data analysis).
    • Facilitate conflict resolution and intervene to diffuse any potential volatile and/or hostile situations, as needed.
    • Assist with intake, discharge, and/or orientation processes, as requested.
    • Attend scheduled department/team meetings, as requested.
    • Conduct tasks and projects assigned by Program Manager. (Depending on location, tasks may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers; and chaperoning children.
    • Commitment to URM (Union Rescue Mission) mission, vision, and core values.
    • Encourage guests in their faith and growth in Jesus Christ.

    PROGRAM ASSISTANT PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

    • Manual dexterity required for reaching, lifting objects, and operating office equipment.
    • Ability to lift objects up to 30 lbs. and ability to operate office equipment.

    PROGRAM ASSISTANT WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    · The office is clean, orderly, properly lit, and ventilated.

    · Noise levels are considered low to moderate.

    Requirements:

    PROGRAM ASSISTANT EXPERIENCE, EDUCATION AND LICENSURES:

    • High School Diploma or equivalent.
    • Current California driver license.
    • Commercial license, a plus.
    • Minimum 1-year prior experience in a related field performing similar duties (social services, community relations, non-profits, etc.)

    PROGRAM ASSISTANT KNOWLEDGE, SKILLS, AND ABILITIES:

    • Ability to communicate effectively both orally and in writing.
    • Proficient in Microsoft programs such as Word, Excel, and Outlook.
    • Ability to learn proprietary computer programs.
    • Must have excellent organizational skills and a strong ability to prioritize tasks.
    • Ability to multi-task in a high-volume environment.
    • Fluency in Spanish, a plus. (Los Angeles location)
    • Ability to conduct responsibilities without direct supervision.
    • Ability to be added to the company vehicle insurance policy, required.

    #ZR

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