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    Field Service Engineer - Norman, United States - Fuse3 Solutions

    Fuse3 Solutions
    Fuse3 Solutions Norman, United States

    1 week ago

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    Description

    Field Service Engineer - Norman, OK

    Employment Type: 6 Month Contract-To-Hire

    Field Service Engineer Job Description:

    • Develop and manage engineering/technical documentation.
    • Provide Tier I, Tier II and Tier III Field Service support and troubleshoot industrial equipment.
    • Collaborate with departments to support equipment life-cycle programs.
    • Analyze and resolve equipment malfunctions and performance issues.
    • Maintain and update national equipment information database systems.
    • Conduct data mining and root cause analysis to improve machine service.
    • Verify and validate engineering/technical documentation.
    • Participate in developing and evaluating maintenance programs.
    • Coordinate processes for maintenance technical support teams.
    • Provide technical advice and guidance to field maintenance personnel.
    • Travel up to 25% of the time, potentially on short notice, as needed.

    Required Skills:

    • Must be able to obtain a Public Trust Clearance.
    • AA or higher-level degree preferred; 4-6 years experience with degree; 10-12 years experience without degree.
    • Experience with maintenance repair and troubleshooting of mechanical, electro-mechanical, electrical, and electronic systems.
    • Knowledge of PLC systems.
    • Ability to effectively communicate technical guidance and equipment failure analysis.
    • Ability to work independently and in a team environment.
    • Basic industrial control/systems knowledge.
    • Basic comprehension of process management/control.
    • Experience/knowledge related to troubleshooting control system issues.

    Desired Skills:

    • Knowledge of maintenance and repair of mechanization automation, customer service equipment, and data collection/communications systems.
    • Ability to guide and assist remotely located technicians in troubleshooting equipment and system malfunctions.
    • Process Improvement experience using Six Sigma DMAIC Software or engineering Life-cycle support methodology.
    • Ability to conduct trend analysis of equipment failures and recommend action to reduce failure occurrence.
    • Experience writing Preventive Maintenance Routes and technical documentation.
    • Proficient with Microsoft Office suite; Excel.
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