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    Experience Marketplace Manager - Boston, United States - MetaProp

    MetaProp
    MetaProp Boston, United States

    3 weeks ago

    Default job background
    Description
    About HqO

    HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences.

    HqO's REX (Real Estate Experience) Platform assesses the health and performance of a person's experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.

    HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we're backed by some of the world's most prominent VC and real estate companies as we continue to grow rapidly across the world.

    We're driven by our core values of LET'S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day.

    If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we're the company for you.

    About the Role
    The Marketplace Team is responsible for developing better and more enhanced occupier and operator experiences within our customers' buildings. Experience Marketplace Managers will play a critical role in curating experience packages for property teams to purchase.

    They will source vendors in local & national markets to fulfill these packages, and they will work with vendors to onboard them into our Marketplace.

    What you'll do
    Source local vendors and work with them to ensure experiences meet customer expectations while delivering in a scalable and sustainable manner

    Conduct prospecting for qualified Marketplace vendors

    Negotiate vendor contracts

    Plan and oversee the execution of our Experience Marketplace

    Develop and oversee the Marketplace onboarding process

    Lead and help with product training and enablement sessions for our vendors

    Lead enablement meetings with Account Managers to ensure sales goals are met

    Analyze program performance data and make recommendations for improvement based on data-driven insights

    Partner with Marketplace product manager to identify workflow improvements and software enhancements to help inform product needs in conjunction with HqO's development process

    What you bring
    Customer obsessed and relationship driven

    Have an entrepreneurial spirit

    Ability to work in a fast-paced, collaborative and creative environment, meet deadlines, and handle multiple projects simultaneously

    Motivated, professional, and flexible with the ability to react quickly when the need arises

    Ability to work well in a team structure and independently when needed with a positive attitude

    Data-driven decision-making mentality and sound business judgment through strong analytical thinking

    Strong negotiation skills

    Top track record in outperforming targets in a sales environment

    Hospitality mindset, deeply passionate about user/customer experience

    Curious and result driven, looking for continuous improvements

    Team-player; be the first to celebrate wins, but also share failure

    You have working experience in tech or Saas based markets

    Previous Marketplace, Affiliate Marketing or Ad Sales experience preferred

    3-6+ years experience

    #J-18808-Ljbffr


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