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    Scheduler - Cincinnati, United States - Southwest Ohio Regional Transit Authority - Metro

    Southwest Ohio Regional Transit Authority - Metro
    Southwest Ohio Regional Transit Authority - Metro Cincinnati, United States

    3 weeks ago

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    Description

    Metro is seeking a Scheduler that will be responsible for executing the scheduling functions to ensure that service is provided in a safe, efficient, and cost effective.

    Scheduling responsibilities include the development and maintenance of fixed route schedules, operator work assignments, and route and system level analysis.


    JOB DUTIES

    • Research and analyze routes, running times, passenger loads, schedule efficiency and service effectiveness.
    • Perform ride checks, corner checks, and trail checks as required.
    • Perform field assessments to confirm running time assumptions as required.
    • Conduct field assessments of bus stop conditions, locations, and amenities.
    • Calculate and report vehicles, miles, hours, and trips operated for new and existing schedules.
    • Determine daily vehicle and peak hour service requirements.
    • Develop deadhead routing and running times.
    • Prepare schedule headways, block paddles, run-cut summaries, run assignment lists, and garage boards.
    • Compile data, prepare route summaries and descriptions of service changes.
    • Distribute schedules and scheduling related data, including route turn sheets, as required.
    • Perform functions associated with computerized schedule making, run cutting, and preparation of operator work assignments. Develop cost effective run-cuts.
    • Resolve scheduling related customer service issues. Review turn lists and public schedules for completeness and accuracy.
    • Complete special projects as assigned, including preparing routing and scheduling for special services.
    • Participate and assist in the planning and development of transit service.
    • Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department, and organization accomplishments.
    • Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation, and professional development among staff.
    • Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
    • Ability to work in compliance with Metro's safety and security policies.
    • Other duties and projects as assigned.

    QUALIFICATIONS

    • Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills
    • Degree (four-year college or university) or minimum 10 years experience in transit planning, transit operations, or related field.
    • Three to seven years related experience.
    • Knowledge of automated planning and scheduling applications.
    • Working knowledge of GIS.
    • Proficiency with Microsoft work environment including word processing, spreadsheets, presentations, internet, and email.

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