Patient Services Manager-healthcare - Phoenix, United States - Thomas Cuisine

Thomas Cuisine

Verified Company

Phoenix, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Who We Are
Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day.

Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".

What's in it for you

Benefits:

Full-time roles include:

Comprehensive medical, dental, and vision benefits with several plan options to choose from
Generous Paid Time Off and Leave Programs.
Employee referral program
Access to wellness initiatives, financial planning, mental health assistance, and more.
401(k)
401(k)

matching

Paid training

Wage range:
$65,000-$75,000 annually

Monday-Friday rotating weekend or as needed

Phoenix, AZ:
Relocate before starting work (required)

Your Impact

The Patient Service Manager's impact is instrumental in providing nutritious, delicious, and safe meals to patients, thereby contributing to their overall health and well-being during their stay in the healthcare facility.

By collaborating with nutritionists, chefs, and dietary staff, I ensure that meals align with patients' dietary restrictions, preferences, and medical needs.

By fostering a culture of responsiveness and attentiveness among food service staff, you will ensure that patients feel valued and cared for throughout their dining experience.

Job Specific Duties

Lead and manage our patient services program, ensuring seamless operations and a patientcentric approach to hospitality.
Collaborate with registered dietitians, culinary staff, and healthcare professionals to develop nutritious and appealing menus that meet patient dietary requirements, preferences, and therapeutic needs. Ensure menu offerings are diverse, culturally sensitive, and comply with dietary guidelines.
Collaborate with crossfunctional teams to enhance the overall patient experience.
Provide strategic direction and leadership to the clinical nutrition team, ensuring optimal patient care.
Foster a collaborative and growthoriented environment within the team.
Develop and execute engaging programs to educate patients and staff on healthy eating habits.
Collaborate with healthcare professionals to create personalized nutrition plans for patients.
Actively engage with patients to understand their nutritional needs and preferences.
Implement rigorous quality control measures to ensure compliance with health and safety standards.
Regularly evaluate and enhance nutrition programs based on industry best practices.
Represent the organization in community health initiatives and events to promote nutritional education.
Collaborate with external partners to expand the reach of our nutrition programs.

What you will need

Bachelor's degree in Nutrition, Dietetics, Food Service Management, or related field required; Certified Dietary Manager (CDM) credential or ability to obtain is preferred.
Minimum of 3 years of experience in food service operations, preferably in a healthcare setting, with at least 1 year in a supervisory or leadership role.
Strong knowledge of therapeutic diets, clinical nutrition principles, and dietary guidelines for various medical conditions and populations.
Excellent communication and interpersonal skills, with the ability to interact professionally with patients, families, staff, and healthcare providers.
Demonstrated leadership abilities, with experience in staff supervision, training, and performance management.
Detailoriented with strong organizational and time management skills, able to prioritize tasks and meet deadlines in a fastpaced environment.
Proficiency in using electronic medical records systems and Microsoft Office suite.
Knowledge of food safety regulations, sanitation standards, and infection control practices.
Commitment to continuous learning and professional development, staying abreast of current trends and research in clinical nutrition and food service management.
ServSafe Certification and State Food Handlers Card
Ability to provide documents for work authorization. We utilize E-Verify, an online system that allows us to confirm the eligibility of our employees to work in the United States.

Physical and Sensory Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & responsibilities. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.

Physical stamina to stand for long periods, lift trays, and perform repetitive tasks such as computer work, paperwork, and trayline operations such as standing up looking at trays or monitors for long periods.

This may involve walkin