assoc dir, field excellence, alzheimer's disease - Nutley, NJ, United States - Eisai US

Description

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission.

We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development.

Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease.

As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference.

If this is your profile, we want to hear from you.

Job Summary

The Leader, Field and Sales Training is responsible for overseeing the strategic alignment of training strategies, effective pull-through of training initiatives and development of content to support field execution and overall Eisai organizational goals for the assigned business group.

Effective execution in this role will have a measurable impact on the organization by enhancing the capabilities of the Sales Team through initial product training, advanced product training, improved selling skills, disease state knowledge, clinical and business acumen application of the Eisai Selling model and adhoc support.

This individual will also be responsible for the sleeve training strategy and aligned product training strategy for sales meetings based on brand, sales and training objectives.

Additionally, enhancing, and elevating sales results and the capabilities of the Sales Force through the leadership of the field training managers and their effectiveness via field rides and coaching.

A key function of this role is fostering an environment for growth and developing team members to perform effectively in their roles.

He/she serves as the lead point-person and training subject matter expert with the commercial brand and sales leadership teams and coordinates brand/customer training strategies and needs.

Serves as training liaison for training and sales with the assigned secondary customer and is responsible for managing training communications between the secondary customer, sales training teams, and the field sales forces.

The leader is responsible for leading and developing a team of training professionals and holds ownership and decision-making responsibilities over the final scope of work for significant contracts with external vendors as well as responsibility for monitoring and managing vendor quality and execution.

This role also provides oversight to field based training managers to ensure maximum effectiveness of field resources.

He/she assumes a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects and initiatives.

Essential Functions

• Develop Talent and

Build Organizational Capability:
Provide coaching and development for direct and in-direct reports. Drive continuous improvement through process discipline and innovation.

• Oversee Development and Delivery of

Training Programs:
Responsible for the overall creation and delivery of customized training solutions for an evolving marketplace.

This includes oversight of content development and implementation of all commercial training programs as well as evaluation of training outcomes (effectiveness and quality) for continuous improvement.

Define, monitor, and report on training success metrics; demonstrating performance improvements and ROI impacts.

• Launch planning and execution: Partner with cross functional leaders to create and deliver training that effectively builds commercial launch capabilities and prepares the commercial field teams to successfully launch new products.
• Needs Analysis: Partner with Commercial Executives and other stakeholders to determine their strategic business drivers, current and future business objectives. Conduct needs assessment activities to proactively identify performance gaps and recommend training and non-training solutions in order to ensure maximum effectiveness of the commercial field teams.
• Project Management in a

Matrixed Organization:

Manage multiple projects simultaneously and complete projects on time with the ability to influence others and accomplish goals within a matrixed environment.

Partner with cross functional teams including the heads of Oncology, Neurology, and Commercial Services/Value and Market Access. Aligning training with Compliance, Legal, Regulatory, Medical, Sales and Brand will be a critical factor.

Essential Functions

• Product Training Development and Implementation 40%: Responsible for leading direct report(s) and partnering with stakeholders to develop and maintain product & brand related sales training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders. Ensure that the home office training team and field training team work collaboratively during home study, initial training, post-training and during sustainment training initiatives. Lead the development of continuous learning tools, e-learning, Advanced Training and Experiential training as well as assessment programs to support all sales training programs and that are aligned to a brand and stakeholder needs. Responsible for managing the development, implementation, facilitation, and evaluation of such programs. Ensure projects and materials are evaluated against and meet good training and adult learning principals and ensure all projects and materials have been through the correct regulatory review process before being delivered to field sales forces.

Participates and advises during Market Research, Ad Boards, Task Force, Commercial Brand Teams and Marketing Staff meetings to consult on the development of Eisai's promoted products and to develop appropriate training tools that meet the needs of the assigned customer and are applicable and meet the needs of our field sales forces and are aligned with our selling model.

• Developing the self and team to perform in their role 25%: Responsible for creating an environment that allows for growth and development. Leader will be responsible for delivering excellence in key competencies by attracting, retaining and developing the best talent for their teams.

Support secondary customer by developing training tools, workshops, presentations, and brand content for all Brand outreach initiatives and for all Product Launch, Sales, and POA Meetings.

Take the lead and facilitate training as needed, including Train-the-Trainer programs when rolling out assigned customers training programs and materials to field sales management teams at pre-POA meetings and support as required field POA meetings.

• Communicating and Leading within a matrix 20%:: Communicate regularly with other key stakeholders including National and Regional Directors, DM/AD's, Brand, and other appropriate individuals to encourage a continuous feedback loop to identify strengths and needs for enhanced development.
• Vendor Management 10%: Interviews, evaluates, and selects vendors for capabilities appropriate to the development of materials to meet the needs of learning and marketing initiatives. Manage vendors and projects to meet project goals and to optimize timing and budgetary requirements.

Responsibilities Interaction & Collaboration level:

Requires interaction with vendors and key senior stakeholders at Sr manager and director level in sales, sales training, and marketing on daily to weekly basis.

• Special Projects and Other Departmental Support 5%: Supporting any training projects and other department initiatives, to include Senior Management Special Projects, Corporate Task Forces, Large Cross Functional Training Projects (e.g. Product Launches, New Hire Classes, Home Office Training, etc....)

Responsibilities Interaction & Collaboration level:
Requires interaction with key senior stakeholders at director level and above cross functionally on a weekly/bi-weekly basis

Requirements

• Minimum of a Bachelor's degree, preferable in a life science field or adult learning.
• 10+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience.
• 4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system.
• 3+ years of vendor management experience.
• 2+ years of people management experience for both home office and in-field personnel.
• Strong understanding of adult learning principles, including virtual training design and delivery.
• Excellent written and verbal communication skills.
• Demonstrated leadership ability within the Commercial Training team.
• Strong interpersonal and collaboration skills to interface effectively with various cross-functional groups.
• Strong platform style - ability to make large group presentations at regional and national meetings.
• Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments.
• Must have demonstrated the development of new and creative solutions to a variety of challenging problems.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams) Adobe Acrobat.
• Must possess the skills and ability to assimilate information to create workshop designs.
• Neurology experience required.
• Travel up to 35% of the time for those in proximity to NJ offices. Attendance required for oversight and observation of all in person classes. Attendance required for business critical and quarterly live meetings.

Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status.

Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.

Eisai Inc. participates in E-Verify.

E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States.

Please click on the following link for more information:

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