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    Senior Manager - Irving, United States - Avaya

    Avaya
    Avaya Irving, United States

    1 day ago

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    Description

    ** Senior Manager - Application Delivery**

    Date: Jun 11, 2021 Location: Irving, TX, US

    Requisition ID: 30412 **About Avaya**

    Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at **About the Opportunity**

    The position of the Senior Manager Application Delivery entails managing global team members, driving strong customer service, understanding the IT development and adapting communications skills, including Executive Level audience. Understanding of ITIL (IT Infrastructure Library) framework to deliver IT services to ensure best practices of application delivery is a key attribute. To be successful in this role one must have strong customer focus, IT infrastructure acumen knowledge, development lifecycle, program management, and strong communications skills.

    **About the Responsibilities**

    Functional: program management, Finance knowledge, analytical skills, people manager and development knowledge of database and operating systems

    Software skills: Strong Microsoft Suite of applications Excel and Powerpoint

    Soft skills: Customer service in communicating with internal and external customers with adaptability to all levels. A calm demeaner during escalations is a critical attribute.

    **About the Requirements**

    EXPERIENCE

    Proven Experience in Managing a global team

    Demonstrates knowledge of IT lifecyle

    Strong communications at all levels within an organization and leadership presence

    **Experience**

    7 - 10 Years of Experience **Education**

    Bachelor degree or equivalent experience **Footer**

    Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at ) and applicable Privacy Statement relevant to this job posting (accessible at ).

    **Nearest Major Market:** Irving

    **Nearest Secondary Market:** Dallas

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