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    TFR - District Account Representative (Supply Store) - Fort Worth, United States - Texas First Rentals

    Texas First Rentals
    Texas First Rentals Fort Worth, United States

    3 weeks ago

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    Description

    Job Summary:
    Responsible for the retention and continued growth of assigned accounts.

    The primary focus will be to meet and exceed targeted quarterly and annual growth within the portfolio while providing Legendary Customer Service.

    This position collaborates with various departments throughout the organization to develop strategic ways to provide a positive customer experience and proactively seek out opportunities to increase revenue.

    The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.


    Essential Functions:
    Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
    Provides Legendary Customer Service to our corporate target customers and larger potential customer base
    Collaborates with leadership to identify Enterprise opportunities for revenue gain within customer base and executes said targets
    Efficiently and consistently meets/exceeds Targeted Annual Growth and Portfolio Health Target Goals for assigned customer accounts
    Serves as the company "expert" on each assigned account and serves as a liaison to facilitate all effort to provide a positive customer experience
    Obtain information/data from the customer to support the growth of sales potential
    Performs monthly health checks with customers in effort to maintain a robust partnership
    Collaborates with leadership/supervisor to perform a quarterly business review of portfolio with the customer
    Creates value with safety initiatives in alignment with customers and Texas First Rental
    Develops and executes business plans using the SMART Goal with each assigned target
    Responsible for the overall management of each assigned account to include, but not limited to, the management of:

    rate structure
    accounting lifecycle in collaboration with the Finance Dept.
    customer damage and/or billing disputes with customer
    continued communication of rental needs internally to facilitate legendary customer service for assigned accounts

    Meets with the customer to review Annual rate and commitment
    Prepares and presents approved contracts/lease agreements to assigned accounts and effectively communicates agreements within Texas First Rentals management and sales teams
    Prepares sales plans, expense, daily call, and sales reports
    Maintains records of sales or other business transactions
    Prepare sales or other contracts
    Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
    Performs other duties as assigned


    Knowledge, Skills, and Abilities:
    Expert knowledge of construction equipment and the rental industry
    Expert knowledge of selling techniques (prospecting, overcoming objections, closing sales)
    Excellent selling, negotiating, and closing skills with the ability to build long-term business relationships
    Proficient with MS Office Word, Excel, Outlook, etc.
    Understands the implications of new information for both current and future problem-solving and decision-making
    Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
    Exceptional attention to detail
    Driven and results-oriented; business development, KPIs, and market expansion to meet corporate targets
    Excellent oral and written communication skills with strong interpersonal skills to establish working relationships with multiple departments and various levels of the organization
    First-class organizational, multi-tasking, and time management skills, deadline-oriented
    Understands written sentences and paragraphs in work related documents, and communicates effectively in writing as appropriate for the needs of the audience
    Ability to work with all levels of personnel within the organization and customer operations
    Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
    Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
    Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
    The ability to listen to and understand information and ideas presented through spoken words and sentences


    Education and Experience:
    High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
    Minimum of four years of work-related skill, knowledge, or experience is required; Three to five years of experience preferred


    Supervisory Responsibilities:
    None


    Travel:
    Extensive driving required; overnight travel required
    Valid driver's license


    Physical Requirements:


    This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.

    This role frequently communicates with others, and must be able to exchange accurate information in these situations
    This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines


    Work Environment:
    This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions
    Frequently works at fast pace with unscheduled interruptions

    #LI-Onsite

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)% % %%sales%%


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