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Patient Implant Care Coordinator/Oral Surgery Assistant - Canton, OH, United States - Dietrich & Associates Oral and Maxillofacial Surgery
Description
In response to growth, Dietrich Dental Implants and Oral Surgery is looking for an experienced Patient Implant Care Coordinator. We are a busy, productive office that requires someone with strong organizational and communication skills and has the sense of urgency, is a fast learner, with experience as a dental implant coordinator is preferred and oral surgery assistant experience is required.
You will work with both clinical and clerical leadership to provide concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. To be a part of our team, you must be able to multitask and work proactively without direct supervision.
Roles and Responsibilities:
The Patient Implant Care Coordinator will greet patient, answer phones, schedule appointments, assisting during surgeries and provide cost estimate and collect patient financial responsibility.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.
• Monitors and maintains aseptic technique throughout procedures.
• Maintains an unobstructed operative field using surgical retractors, sponges, and suctioning and irrigating equipment.
• Obtains and inspects sterile or nonsterile surgical equipment, instruments, and supplies.
• Operates sterilizing devices.
• Monitors patient intra-operative status.
• Obtaining dental radiographs and digital imaging.
• Complete patient clinical narratives
Education and Experience
• High School diploma or equivalent required.
• BLS certification required or the ability to complete within 1 month of hire.
• At Least one year of related experience preferred.
• Radiology certification required
Skills and Abilities:
• Basic computer knowledge.
• Basic Knowledge of medical terminology.
• Ability to work well in a team or individually.
• Good judgment and critical thinking skills.
• Passion for keeping people safe.
• Excellent manual dexterity.
• Strong attention to detail, vigilance, and meticulous care on the job.
• Superior listening skills with the ability to quickly comprehend instructions in emergency situations
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